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Supervisor, Attendance & Lost Time

Req ID:28175
Vacancy Type: Permanent
Number of Positions:1
Closing Date:10/28/2026

Job Summary

Help Shape a Healthier, More Engaged Workforce At MiWay, you'll have the chance to make a meaningful impact on employee well-being while contributing to the success of one of Canada's leading transit organizations.

MiWay is one of Canada's largest municipal transit systems, providing safe, reliable transportation to millions of customers each year. We are looking for an experienced and people-focused leader to join our team as Supervisor, Attendance & Lost Time. This is a unique opportunity to lead programs that directly support employee well-being, workplace accommodation, attendance management, and successful return-to-work outcomes. Reporting to the Manager, Transit Operations, the Supervisor, Attendance & Lost Time will work at the intersection of operations, human resources, labour relations, health and safety, and employee support, helping create a healthy, inclusive, and productive work environment for a large and diverse workforce. If you are passionate about employee relations, disability management, workplace wellness, and leading high-performing teams, we would love to hear from you.

Why Work for MiWay?

- Meaningful work that supports thousands of employees across the organization.
- Exposure to complex and high-profile employee relations and workforce management initiatives.
- Opportunities for leadership development and professional growth.
- A collaborative and supportive work environment.
- Competitive compensation and a comprehensive benefits package.
- OMERS pension plan participation.




- The chance to influence programs that improve employee health, wellness, engagement, and operational effectiveness.

Note: On-site presence is required five (5) days per week for this position.

Duties and Responsibilities

- Work closely with the HR representatives, Labour Relations and Legal to ensure compliance with policies including, but not limited to WSIB, Weekly Indemnity, STD, LTD, modified work, gradual return to work and accommodations.
- Manage and streamline the culpable absenteeism program while ensuring the processes developed are in compliance with MiWay’s discipline process, follow the collective agreement and meets City’s Respectful
- Workplace policy and legislative requirements.
- Implement and monitor programs and processes consistently while coordinating and attending meetings and administering correspondence.
- Provide Supervision and oversight to a team of Specialists – Attendance Support & Management, while recommending strategies for program improvement at a micro and macro level.
- Evaluate the effectiveness of the Attendance Support and Management program and provide advice and consultation to all levels of management and staff and liaise with employees, people leaders, union, human resources, and senior leaders about the Attendance Support & Management Programs to minimize lost time.




- Manage cases in accordance with the City’s attendance management program and policies while working closely with the Specialists– Attendance Support & Management, identify any contributing factors impacting employee attendance and co-ordinate with the City’s Disability Management Specialists, Employee Health Services, and other stakeholders to develop and implement return to work or accommodation plans.
- Provide Supervision to Transit Coordinator - Employee Operations in order to ensure efficient and effective pay transaction processing within required timelines and per CBA requirements.
- Assist in developing and providing ongoing training programs to increase awareness of and educate employees and management about the Absenteeism/Lost Time/Attendance Support & Management Program, while ensuring compliance with legislation and applicable acts.
- Responsible for compiling and preparing documentation pertinent to Human Rights Tribunal of Ontario (HRTO) applications and attending Tribunal Hearings/Mediations on behalf of the City.
- Participate actively in ongoing professional development opportunities, committees and projects such as: Joint Health & Safety Committee, Customer Experience Initiatives, Lean initiatives, any corporate or transit-initiated programs improving workplace environments and employee engagement.
- Prepares statistical reports and data analysis as needed, along with trends and recommendations.

Skills and Qualifications

- Minimum of five (5) years leadership or supervisory experience.
- Minimum four (4) year undergraduate degree in a discipline that covers Human Resources Management, Employment Law, Mediation, Conflict Resolution, Occupational Heal

📌 Supervisor, Attendance (Mississauga)
🏢 City of Mississauga
📍 Mississauga