Overview
We are seeking a vigilant and dependable Tactical Security Guard to protect our property, assets, and personnel. The ideal candidate will be responsible for maintaining a safe environment through vigilant surveillance, enforcing security protocols, and responding promptly to incidents. This role is essential in ensuring the safety and security of our premises and everyone within.
Core Responsibilities
- Theft Prevention & Loss Control: Actively monitor for shoplifting, and suspicious behavior.
- Access Control: Secure entry and exit points and employee-only areas.
- Patrol and Surveillance: Conduct regular patrols of the retail floor to prevent vandalism and theft.
- Incident Response & Reporting: Handle security breaches and prepare detailed incident reports.
- Customer Safety & Service: Assist with safety emergencies, de-escalate conflicts, and manage crowds during busy periods.
Key Requirements & Skills
- License/Certification: Valid Ontario Security Guard License
- First Aid/CPR Certification
- Communication & De-escalation:
Ability to communicate politely while maintaining a firm, professional presence, using verbal de-escalation skills to resolve conflicts.
- Observation Skills: Strong observational skills to identify potential security threats or suspicious activity.
- Physical Stamina: Capability to stand and walk for extended periods.
- Flexibility: Availability to work flexible hours, including weekends, evenings, and holidays
Common Qualifications
- Previous retail security or loss prevention experience (1–3 years).
- Knowledge of local laws, such as the Trespass to Property Act.
Pay: $17.95 - $19/hr
This position is integral to maintaining a secure environment and protecting assets. Candidates who are attentive, responsible, and proactive will thrive in this role.