Job Summary

We are seeking an organized, client-focused Account Manager – Apparel & Promo to support customers and grow business across branded apparel and promotional products. This role combines sales, product management, and digital marketing. You’ll help clients move from initial ideas to finished products while coordinating campaigns, online content, and performance reporting.

Duties

- Build and maintain strong client relationships; understand customer goals and recommend suitable apparel and promotional products.
- Manage accounts from inquiry through order completion, coordinating product selection, artwork, proofs, production timelines, and delivery.
- Identify and pursue new business opportunities through prospecting, follow-up, and consultative sales.
- Research products, suppliers, market trends, and competitor activity to inform recommendations and account plans.
- Support e-commerce operations, including product listings, catalog updates, and improvements to the online shopping experience.
- Coordinate digital marketing initiatives, including email marketing, Facebook advertising, and other campaign activities.
- Assist with website content and updates using WordPress; apply basic HTML as needed.
- Improve online visibility through SEO practices, keyword research, and content optimization.




- Monitor campaign and website performance using Google Analytics and other analytics tools; summarize findings and recommend next steps.
- Support paid search campaigns using Google AdWords, including keyword research, campaign monitoring, and performance review.
- Create or coordinate marketing materials using Adobe Creative Suite.
- Track project timelines, account activity, and marketing budgets; support budgeting and reporting.

Qualifications

- Experience in account management, sales, marketing, e-commerce, promotional products, apparel, or a related field.
- Robust communication, organization, and customer-service skills, with the ability to manage multiple accounts and deadlines.
- Familiarity with product management, order coordination, and client-facing project workflows.
- Working knowledge of digital marketing, SEO, email marketing, and Facebook advertising.
- Experience with Google Analytics, Google AdWords, WordPress, and basic HTML is preferred.
- Familiarity with Adobe Creative Suite and creating or coordinating marketing assets is an advantage.
- Comfortable conducting research, interpreting analytics, and using results to guide practical recommendations.
- Detail-oriented, proactive, and able to collaborate effectively with clients and internal teams.

Pay: $40,000.00-$110,000.00 per year

Work Location: In person

📌 Account Manager - Apparel & Promo (Dartmouth)
🏢 Atlantic Digital Reproductions
📍 Dartmouth