Position: Room Attendant

Department: Housekeeping

Job Summary:

The Room Attendant is responsible for the timely and efficient turndown of hotel rooms, ensuring they meet Hard Rock’s high standards of cleanliness and presentation. This role plays a key part in delivering a legendary guest experience by supporting the Housekeeping team in maintaining the property’s operational excellence. The Room Attendant will turndown rooms with a keen attention to detail, restock rooms and carts, and ensure that guests have a comfortable and clean environment when they stay at Hard Rock Hotel London Ontario.

Hours of Work:

This is a full-time hourly position. Scheduling will include weekends and holidays, based on business needs and hotel occupancy.

Room Attendant – Job Description

Essential Duties & Responsibilities:

- Room Turndown
- Replenish room amenities including but not limited to towels, toilet paper, fridges, sheets, snacks and coffee.
- Ensure that the rooms are clean and replaced with fresh linens daily.
- Maintain clean rooms through dusting, vacuuming, and mopping floors and fixtures.
- Handle guest requests promptly and courteously.
- Empty trash and recycling bins and dispose of waste properly.
- Health and Safety
- Follow health and safety regulations, including infection control procedures.
- Keeps rooms and hallway areas clean, organized, and in compliance with health and safety standards.
- Reports equipment malfunctions or safety concerns immediately.
- Follows all safety and sanitation procedures including proper use of PPE and chemical handling.
- Report any health and safety concerns to your director as required.
- Inventory:




- Assists with inventory counts and reports any shortages or overstock to the Executive Housekeeper.
- Ensure cleaning carts are fully stocked and maintain accurate records of cart stock.
- Teamwork & Support:
- Works cooperatively with Laundry and uniformed services to ensure timely linen delivery and pickup.
- Assists with special cleaning projects or guest laundry services as needed.
- Maintains a professional appearance and adheres to uniform standards.

Qualifications

Education & Experience:

- High school diploma or equivalent preferred.
- Prior housekeeping or cleaning experience is an asset, but not required.

Skills:

- Strong attention to detail and organizational skills.
- Ability to work independently and in a team.
- Ability to operate commercial laundry equipment.
- Time management and task prioritization.
- Comfortable in a fast-paced, guest-focused environment.

Certifications & Requirements:

- No specific certifications required.
- Must be able to work weekends, holidays, and diverse shifts.

Physical Requirement:

- Must be able to lift up to 30 pounds regularly and push/pull laundry carts weighing up to 200 pounds.
- Frequent bending, stretching, standing for prolonged periods, and repetitive arm/hand movements.
- Must be able to work with common cleaning chemicals
- Must be able to visually inspect areas and communicate effectively.
- Ability to tolerate heat and humidity from industrial laundry equipment.

Job Types: Full-time, Part-time, Permanent

Pay: $19.00 per hour

Benefits:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount

Application question(s):

- Are you interested in Full time or Part time work?

Work Location: In person

📌 Housekeeping Room Attendant (London)
🏢 Hard Rock Hotel - London, ON
📍 London