Position Summary

Under the general direction of the Manager, Total Rewards, the Specialist, HR Systems & Projects is responsible for the administration, optimization, and continuous improvement of the Company’s Human Resources Information System (HRIS), ADP Workforce Now, and supporting the delivery of strategic HR projects and initiatives.

As the Company’s internal ADP Workforce Now subject matter expert, the Specialist works collaboratively with HR, Payroll, IT, and operational leaders to maximize system capabilities, streamline processes, and support consistent and effective HR practices across all properties.

The position also plays a key role in implementing new HR programs, systems, and processes aligned with the Company’s HR Strategic Plan, with a focus on operational efficiency, continuous improvement, and enhancing the team member experience.

Key Accountabilities

HR Systems Administration & Optimization

- Support the implementation, configuration, administration, and optimization of ADP modules, including HR, Recruiting and Onboarding, Reporting, Learning, and Performance.
- Act as the primary internal subject matter expert for ADP Workforce Now (WFN), providing functional expertise and support to HR teams and other stakeholders.
- Identify opportunities to maximize system functionality, automate workflows, streamline processes, and improve the user experience.
- Assess business needs, gather system requirements, and recommend solutions to support evolving HR and operational priorities.
- Collaborate with HR, Payroll, IT, and ADP representatives to troubleshoot issues, implement enhancements, and support system integrations.
- Coordinate system testing, maintain documentation, and monitor new ADP functionality and enhancements.

HR Projects & Process Improvement

- Support the planning, coordination, and implementation of HR projects and initiatives aligned with the Company’s HR Strategic Plan.
- Collaborate with HR leadership and cross-functional stakeholders to establish project deliverables, timelines, and implementation plans.
- Identify and implement opportunities to standardize HR processes, improve efficiency,



and strengthen consistency across properties.
- Support the development and rollout of HR programs, including performance management, learning and development, recruitment, onboarding, and recognition.
- Facilitate change management activities, monitor project progress, and evaluate outcomes to support successful implementation and continuous improvement.

HR Data, Reporting & System Support

- Monitor and audit HR data integrity, ensuring accuracy, consistency, and compliance with established privacy and security requirements.
- Develop and maintain HR reports, dashboards, and workforce metrics to support operational and strategic decision-making.
- Provide system support and troubleshooting to end users, identifying recurring issues and opportunities for improvement.
- Develop and deliver user training, system guides, and supporting documentation to promote effective system utilization and adoption.
- Maintain standardized system procedures and support consistent HR practices across all properties.
- Performs other duties as assigned or directed.

Education and Qualification Requirements

- Post-secondary education in Human Resources, Business Administration, or a related discipline, or an equivalent combination of education and experience.
- Minimum 3 years of relevant experience in HR operations, HR systems administration, HRIS implementation, or HR project coordination, with demonstrated experience supporting HR processes and system or program implementations.
- Experience with ADP Workforce Now strongly preferred, particularly in system administration, configuration, reporting, or implementation.
- Strong understanding of HR operations and employee lifecycle processes, including recruitment, onboarding, performance management, and learning and development.




- Demonstrated experience coordinating projects, improving business processes, and implementing new systems, programs, or workflows.
- Strong technical aptitude, analytical skills, and ability to translate business requirements into practical system solutions.
- Excellent organizational and project coordination skills, with the ability to manage competing priorities and meet deadlines.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders and provide training and support.
- High attention to detail, strong problem-solving abilities, and commitment to data accuracy and confidentiality.
- Proficiency in Microsoft Office applications, particularly Excel, with experience in HR reporting and data analysis.
- Ability to work independently, take initiative, and proactively identify opportunities for continuous improvement.
- Experience with learning management systems and digital learning content considered an asset.
- Familiarity working in a highly regulated, compliance-focused environment considered an asset.

Work Environment considerations

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well‑being, growth, and long‑term success. Team members receive extended health benefits starting immediately upon hire, paid wellness days, and a Company‑matching RRSP program with up to a 4% match to help you plan for the future. This role also includes three weeks of pro‑rated annual vacation, supporting work–life balance.

Compensation for this position is aligned with experience, with a salary range of $75,000–$95,000, and eligibility for a performance‑based bonus structure that rewards robust operational results, leadership impact, and contributions to culinary excellence.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to contact Human Resources at any stage of the process.

📌 Specialist, HR Systems & Projects - Lahal Casino Management (Coquitlam)
🏢 Lahal Management
📍 Coquitlam