Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous locations! This position reports directly to the Service Manager.

This position is responsible for delivering superior customer service while completing appliance repairs.

Responsibilities:

- Provide customers with courteous and professional in-home servicing of major appliances ensuring adherence to “The Perfect Call”
- Conduct appliance diagnostics and complete repairs
- Estimate the costs of repairs/replacements
- Order parts and ensure inventory supply levels are sufficiently maintained
- Communicate with customers regarding details of the assessment and servicing required
- Provide information to assist customers in obtaining optimum performance of their products
- Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
- Ensure the proper maintenance of shop tools and vehicles
- Adhere to all health and safety, security, building and departmental procedures

Qualifications

- High school diploma or equivalent




- 2 or more years previous experience and/or education in major appliance service
- Valid driver’s license (must be able to provide a clean driving abstract)
- Excellent written and verbal communication skills
- Highly developed technical, investigative, and analytical skills
- Punctuality and dependability a must
- Must be organized and detail oriented
- Appliance Technician certification or willingness to obtain one
- Domestic Appliance or Gas Technician 2 Certification and ODP would be considered assets

Why The Brick

- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic workplace to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at [email protected]

Attach your CV and tell us why you would be a great fit at Transglobal!

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]

📌 TGS Appliance Repair Technician (London)
🏢 Trans Global
📍 London