About Us

At TFF, we’re proud to be one of Toronto’s leading providers of freshest, locally sourced, and highest-quality food. From farm-fresh produce to high-quality ready-to-cook meat rolls, ready-to-eat food, and premium prepared items. We’re committed to delivering exceptional taste, sustainability, and service to our community.

Located in the heart of Toronto, we operate in a fast-paced and collaborative environment where innovation and quality come first. If you’re energetic, reliable, and excited to be part of a company that values innovation, efficiency, and collaboration, we’d love to meet you.

Position: E-commerce Specialist

The E-Commerce Specialist is responsible for identifying, sourcing, and commercializing high-potential products for the North American market, primarily Canada. This role manages the end-to-end product lifecycle—from market research and supplier negotiation to e-commerce platform execution and performance optimization. By leveraging digital marketplaces and data-driven insights, the Specialist ensures strong product–market fit, scalable growth, and profitable online sales.

Job Types: Full-time

Location: Markham

Responsibilities:

· Manage day-to-day operations of e-commerce platforms, including product listings, pricing, promotions, inventory coordination, and content updates.

· Launch, test, promote, and scale products through e-commerce platforms to drive sales growth and optimize conversion rates.

· Ensure product pages are accurate, compliant, conversion-focused, and aligned with brand standards.





· Support order processing and fulfillment coordination to ensure a smooth customer experience.

· Conduct market research and competitor analysis to identify products aligned with Canadian and North American consumer demand.

· Support product onboarding from sourcing through go-to-market execution.

· Identify and manage relationships with manufacturers and suppliers.

· Negotiate pricing, timelines, and trade terms to support profitability and supply reliability.

· Coordinate with suppliers on product specifications, packaging, and labelling requirements.

· Ensure products meet applicable Canadian regulatory, safety, and compliance standards.

· Coordinate compliance-related documentation as required for import and sale.

· Create and manage product images, graphics, and multimedia content while maintaining brand integrity.

· Utilize tools such as Adobe Creative Suite, Figma, and video editing software to support e-commerce and marketing needs.

· Monitor sales performance, customer behavior, and traffic data to generate insights and refine commercial strategies.

· Use performance data to inform future product selection, pricing, and promotional decisions.

· Respond to customer inquiries via email and phone in a timely and professional manner,



escalating issues as needed.

· Collaborate closely with internal teams and global suppliers to ensure efficient execution across sourcing, marketing, and operations.

· Perform ad-hoc duties as assigned by management.

Requirements:

· Bachelor’s degree in Business, Marketing, International Trade, E-Commerce, or a related field.

· Minimum 2 years of experience in e-commerce, product commercialization, or cross-border trade.

· Experience managing e-commerce platforms (e.g., Shopify, Amazon, or similar).

· Proficiency in Adobe Creative Suite (Photoshop, Illustrator), Figma, and video editing tools.

· Understanding of UX/UI fundamentals, CMS platforms, and basic website development.

· Practical knowledge of packaging design, logistics, and product lifecycle management.

· Highly organized, self-motivated, adaptable, and able to work independently and as part of a team.

· Strong communication skills with the ability to collaborate effectively with international suppliers and internal stakeholders.

· Solid analytical and data-driven decision-making skills.

Pay: $50,000.00-$70,000.00 per year

Benefits:

- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Application question(s):

- What are the E-commerce platforms that you ever built up or managed?
- What are the social media platforms that you managed?

Experience:

- Amazon built-up: 1 year (required)

Work Location: In person

📌 E-Commerce Specialist (Markham)
🏢 TFF
📍 Markham