The Ideal Candidate

Proactive, dependable, and personable, with a explicit commitment to excellent customer service. Takes ownership of guest requests, communicates clearly, and follows through with accuracy and professionalism.

Experience in hotels, hospitality, serviced apartments, residential guest services, or property management is an asset.

Key Responsibilities

- Manage front desk operations, including preparing arrival documentation and facilitating smooth guest check-ins.
- Serve as the primary point of contact for guests, responding to inquiries, requests, and concerns promptly and professionally.
- Coordinate maintenance appointments and work with the appropriate teams to resolve guest requests and support daily operations.
- Collect security deposits, maintain accurate guest records, and assist with sales administration and other duties as required.
- Participate in a rotating on-call schedule, including assigned evenings, weekends, and statutory holidays.

Pay: $22.00-$23.00 per hour

Work Location: In person

📌 Customer Service - Guest Services & Front Desk (Vancouver)
🏢 Vancouver Extended Stay
📍 Vancouver