Job Number: PM0126

Start: November

Duration: Independent Contractor role with the possibility of future consideration for a Permanent Full time position

Location: Remote, Canada / United States

The Position

The Project Manager works closely with internal teams and clients to ensure the overall success of Microsoft Dynamics ERP, Microsoft Dynamics CRM, and Business Intelligence implementation projects from project approval through to go-live. This position leverages strong business acumen, influential stakeholder engagement, and dynamic communication skills to drive projects towards successful completion.

Key responsibilities include optimizing project time and expenses, proactively monitoring performance against budget, and ensuring timely corrective actions—all contributing to seamless delivery, impactful results and positive experiences for all involved. As a Project Manager representing Encore, you will help foster a collaborative team culture that reflects Encore’s “People Focused. Data Oriented. Results Driven.” values.

Key Areas of Responsibility

- Lead the planning and implementation of client projects, primarily Microsoft Dynamics ERP, CRM, and Business Intelligence implementations
- Facilitate the definition of project scope, goals, and deliverables with stakeholders and clients
- Create and manage detailed project plans, track/report on project status
- Use project management tools and leverage software implementation and industry experience to guide project planning, manage delivery, and support successful client outcomes
- Prepare and lead project status review meetings with executive sponsors, stakeholders,



and team members
- Project Contract Change Management
- Maintain forecast for self and monitor forecast for assigned project teams
- Responsible for reviewing and approving project time and expenses
- Monitor actual performance against budget, and taking corrective action as required
- Leverage AI to streamline processes and enhance efficiency, sharing improvements with the team to support continuous progress

Desired Skills & Competencies

- PMP Certification
- Bachelor’s Degree in Business, Communications, or Information Systems from an accredited university or college (preferred)
- 3+ Years of proven experience as a Project Manager on software implementations, preferably Microsoft Dynamics ERP / CRM
- 2+ years preparing business / customer-facing documentation and communication
- Proven track record of managing large-scale projects with significant budgets
- Drive strategic initiatives to enhance project outcomes
- Hands-on experience with project management tools and methodologies in addition to office productivity software
- Experience using Microsoft desktop applications/O365, MS Project & Visio required
- DevOps experience is highly desired
- Adheres to the Codes of Ethics and Professional Conduct guides of Project Management practitioners,



upholding high standards and ethical behaviours
- Includes fostering trust and support in professional decision-making, maintaining integrity, and ensuring transparency in all project-related activities

- Prioritize competing project needs while balancing client satisfaction and project profitability
- Respected leader with excellent problem-solving, decision-making, and conflict resolution skills
- Exceptional organization and time management skills to competently manage multiple projects and shifting priorities
- Conscientious about meeting expectations and delivering as promised
- Accurate and clear documentation of project updates, issues, and progress reports
- Natural ability to effectively communicate (written, oral, and presentation) with executive sponsors, stakeholders, internal team members, and client team members
- Determined to collaborate with teams to deliver quality service and ensure project success and high client satisfaction
- Maintains composure and professionalism in high-pressure or stressful situations
- Proven work ethic where “do the right thing” prevails
- Detail and deadline-oriented; analytical by nature
- Challenge the status quo to drive continuous improvement
- Enthusiastic and approachable team player

Additional Requirements

- Must be resident of Canada or the United States and legally entitled to work in resident country.
- Must be fluent in English – both verbal and written.
- Willing and able to travel; valid passport is required

Submit your resume to [email protected].

📌 Project Manager (Independent Contractor) (Canada)
🏢 Encore Business Solutions
📍 Canada