About CCI National

The Canadian Condominium Institute is the Voice of Condominiums and Stratas in Canada. CCI is a national, independent, member-based non-profit organization that advances education, information-sharing, research, advocacy and professional standards across Canada. It operates through a National Executive Board, National Council, chapters, committees and a national administrative function.

Position Summary

The Executive Director is the chief staff leader and principal strategic advisor to the National Executive Board. The role exists to provide vision, leadership, and organizational direction, ensuring CCI remains relevant, sustainable, and effective in serving the condominium and strata communities across Canada.

Working in partnership with the National Executive Board, National Council, Chapters, and volunteers, the Executive Director leads the development and execution of CCI's strategic priorities. The Executive Director is responsible for identifying opportunities, navigating change, building organizational capacity, and ensuring that CCI's governance, programs, technology, membership model, and operations support the long-term success of the organization.

While supported by administrative staff and volunteers, the Executive Director is ultimately accountable for organizational performance, strategic initiatives, stakeholder relationships, and advancing the Board's vision into measurable outcomes.

Key Responsibilities

Governance & Strategic Leadership

- Advise the National Executive Board, National Council and key committees on strategy, operations, risk and organizational priorities.
- Translate approved direction into practical work plans, budgets, timelines, accountabilities and progress reporting.
- Prepare concise, decision-ready materials and ensure decisions and follow-up actions are documented and advanced.
- Maintain continuity, institutional knowledge and alignment with CCI’s bylaws, policies and approved authorities.

Organizational & Financial Management

- Lead the national office and supervise the National Administrator and other assigned employees or contractors.
- Establish priorities, service standards, procedures and clear accountability for performance and delivery.
- Lead annual budgeting and forecasting with the Treasurer and Board, monitor results and recommend corrective action.
- Oversee contracts, vendors, internal controls, records, insurance and other operational requirements within delegated authority.
- Ensure CCI National maintains appropriate regulatory and statutory compliance, including required tax filings, corporate filings, and other reporting obligations.

Programs, Chapters & Stakeholder Relations





- Provide executive oversight for national programs, events, publications, member services and the National Leaders Forums.
- Maintain responsive relationships with chapters, volunteers, sponsors, partners, industry associations, governments and service providers.
- Create effective mechanisms for consultation, shared learning, issue escalation and communication across CCI.
- Use member, chapter and participant feedback to improve services and strengthen national value.

Technology, Data & Change Leadership

- Lead the assessment, implementation and adoption of technology supporting membership, collaboration, document management, reporting and project delivery.
- Ensure business requirements, data governance, training and user needs are addressed before and during implementation.
- Lead complex organizational initiatives with clear scope, milestones, risks, responsibilities and success measures.
- Promote accurate, secure and responsible handling of member and organizational data.

Pilot Executive Committee

- Provide executive and project-management support to the Pilot Executive Committee in accordance with its delegated mandate and approved work plan.
- Facilitate PEC meetings and coordinate research, options, decisions, reporting and stakeholder communications.
- Coordinate pilot work related to membership design, administration, database implementation, website integration, onboarding and supporting policies.
- Execute PEC direction within delegated authority. The Executive Director supports PEC but is not a voting member.
- Support leadership transition and knowledge transfer.
- The Executive Director’s responsibilities related to PEC are transitional and will evolve as the pilot is implemented and its functions are integrated into CCI National’s longer-term operating model.

Qualifications & Experience

- Minimum seven years of progressively responsible senior leadership experience in a non-profit, association, member-based or comparably complex organization.
- Minimum seven years of people leadership or supervisory experience, including oversight of employees, contractors or professional service providers.
- Demonstrated success working with volunteer boards, committees, chapters and diverse stakeholders.
- Strong experience in strategic planning, budgeting,



forecasting, variance reporting and organizational decision support.
- Demonstrated project and change-management experience, preferably involving technology, data or process transformation.
- Advanced written, verbal, facilitation, negotiation and presentation skills.
- High level of digital fluency, including CRM or membership databases, Microsoft 365 and project-management tools.
- Relevant post-secondary education or an equivalent combination of education and senior experience.
- CAE, PMP, accounting, governance or change-management credentials are assets.
- Knowledge of the condominium sector is an asset.
- English fluency is required; French is an asset.

Core Competencies

- Strategic judgement
- Collaborative leadership
- Governance fluency
- Execution discipline
- Financial acumen
- Change leadership
- Technology and data orientation
- Relationship management
- Explicit communication
- Adaptability and initiative

Working Conditions

- Board priorities are converted into clear plans and advanced on schedule.
- Decision-makers receive accurate, concise and timely information.
- Roles and service expectations are clear across staff, committees and contractors.
- Finances, risks and commitments are actively monitored and responsibly managed.
- Programs, chapter relationships and national services demonstrate measurable improvement.
- Technology and pilot initiatives achieve defined outcomes and user adoption.

Measures of Success

- Board priorities are converted into clear plans and advanced on schedule.
- Decision-makers receive accurate, concise and timely information.
- Roles and service expectations are clear across staff, committees and contractors.
- Finances, risks and commitments are actively monitored and responsibly managed.
- Programs, chapter relationships and national services demonstrate measurable improvement.
- Technology and pilot initiatives achieve defined outcomes and user adoption.

Employment structure: CCI National intends to recruit an individual employee. Proposals from third-party management companies or service providers will not be considered.

Pay: $80,000.00-$115,000.00 per year

Benefits:

- Flexible schedule
- Work from home

Application question(s):

- Do you have at least 7 years of direct people leadership experience managing employees, contractors, or professional service providers?
- How many years of experience do you have developing and managing organizational budgets?

Education:

- Bachelor's Degree (required)

Experience:

- senior leadership experience in a non-profit, or similar: 7 years (required)

Work Location: Remote

📌 Executive Director (Canada)
🏢 CCI National
📍 Canada