Executive Flight Centre Group Ltd. (“Executive Flight Centre” or “EFC”) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC is part of a national aviation platform which offers a diverse range of services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC takes pride in being an equal opportunity employer committed to the principles of employment equity. We value diversity in our workforce and have made a commitment to ensure equitable representation of women, indigenous peoples, persons with disabilities and visible minorities at all occupational levels within our workforce. We believe that the diversity of our employees strengthens the company and furthers both individual and company successes. EFC is committed to inclusivity, equity, and accessibility in the selection of our teams and throughout employment. If you require accommodation during the recruiting process, please let us know.

Our Terrace location is seeking an experienced Safety and Training Supervisor to support our diverse operations. This is a full time permanent position.

Description:
Reporting to the Base Manager, the Safety & Training Supervisor coordinates, delivers, documents, and monitors training for EFC personnel in accordance with EFC, airline customer, Airport Authority, and regulatory requirements. The role also serves as the local subject-matter expert for company, customer, and airport safety processes.

Responsibilities:
The Safety & Training Supervisor is accountable for the following:

Onboarding and Training - Oversee onboarding and training for EFC personnel, ensuring requirements from EFC, airline customers, and the Airport Authority are planned, delivered, assessed, documented, and monitored.

- Coordinate onboarding, orientation, required testing, and authorizations with EFC, airline customers, and the Airport Authority.
- Maintain current training requirements from EFC, airline customers, the Airport Authority, Transport Canada, and other applicable sources.
- Work with the Corporate Training Manager to plan and schedule initial, recurrent, upgrade, proficiency, remedial, equipment, safety, and security training.
- Coordinate and, when qualified, deliver classroom, online, practical, and on-the-job instruction and assessments using approved programs, manuals, and procedures.
- Monitor trainee performance, standardize instruction, identify competency gaps, and arrange corrective or additional training.
- Conduct observations, competency checks, operational audits, and other verification activities required by EFC, airline customers, or the Airport Authority.
- Maintain complete and current training records, test results, qualifications, authorizations, and competency documentation in applicable local and learning management systems.
- Monitor training currency; notify personnel and responsible representatives of upcoming, incomplete, expired, or overdue requirements; and escalate unresolved deficiencies.
- Update training when aircraft, equipment, procedures, regulations,



customer requirements, Airport Authority requirements, or operating practices change.
- Support company, customer, Airport Authority, and regulatory audits by providing training records and qualification evidence and assisting with corrective actions.
- Report training completion, compliance, deficiencies, risks, and upcoming requirements to management and relevant stakeholders.
- Maintain training facilities, equipment, systems, materials, and resources.

Safety Culture and Compliance - Promote a strong safety culture and support local safety processes by:

- Coordinate daily, monthly, and committee safety meetings; assign hosts; guide topics; and retain meeting records according to applicable procedures.
- Participate in Airport Authority safety meetings, Management of Change activities, emergency response exercises, Safety Day activities, and incident investigations as required.
- Provide third-party safety orientations and monitor compliance with Permit to Work requirements.
- Work with supervisors and leaders to communicate SMS information, lessons learned, Red Alerts, Safety Leader guidance, and other relevant safety information.
- Keep the local Safety Board and safety documents current, including safety data sheets, HEMP materials, the Chronic Unease Chronicle, and the Emergency Response Plan.
- Coordinate regular reviews of personal protective equipment and other safety equipment, including condition and inventory.
- Ensure safety events/incidents are reported and followed up through the company SMS reporting system, and support corrective-action development and completion.
- Incorporate relevant incidents, trends, regulatory changes, and operational lessons into training in collaboration with EFC safety personnel, airline customers, and the Airport Authority.
- Verify that employees complete required safety and equipment training.
- Identify operational or environmental hazards and work with management to implement practical controls and improvements.
- Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work workplace.
- Ensure exceptional, courteous, and respectful customer service.
- Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
- Perform any other duties as required.

Quality Assurance and Operational Support - Support compliance and Base operations by:

- Represent EFC professionally during company, airline customer, Airport Authority, and regulatory audits or inspections.
- Provide auditors and inspectors with complete, accurate, and current documentation and support timely corrective actions.
- Assist the Base Manager as requested, including acting as a designated backup during management or supervisor absences.
- Keep the Base Manager informed of significant activities, risks, and issues.
- Travel to EFC,



airline customer, Airport Authority, or training-provider locations as required.

Experience and Qualifications:

- Certificate or diploma in Occupational Health and Safety, Aviation Management, Training and Development, Business Administration, or a related field is an asset.
- At least two years of airport operations, aviation ground handling, safety, training, or related operational experience.
- Experience coordinating, delivering, evaluating, and documenting operational, safety, or regulatory training programs is preferred.
- Experience administering or supporting safety programs, incident investigations, hazard assessments, workplace inspections, safety meetings, audits, and Safety Management System (SMS) activities is preferred.
- Experience coaching, mentoring, and conducting competency assessments for employees is an asset.
- Previous supervisory, leadership, or people-management experience is an asset.
- Experience supporting regulatory, customer, airport authority, or internal compliance audits is an asset.
- The ability to obtain Airport Security Clearance is required.
- Valid Class 5 driver's license with a satisfactory driver's abstract is required as a condition of employment.
- Hold or obtain the required Airport Vehicle Operator Permit (AVOP) or equivalent airport operating authorization.
- Obtain a Restricted Operator Certificate (ROC-A) within 60 days of employment.
- Strong communication, interpersonal, customer service, problem-solving, conflict resolution, leadership, and organizational skills.
- Demonstrated ability to manage competing priorities, meet deadlines, adapt to changing operational requirements, and maintain a high degree of accuracy and attention to detail.
- Proficient with Microsoft 365 applications.
- Available for on-call work and operational support outside normal working hours when required.
- Demonstrates professionalism, reliability, initiative, and accountability, with the ability to work independently and collaboratively in a fast-paced operational setting.

What Can EFC Offer?

- Competitive compensation.
- A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
- Flight advantages with the specific airline you are assigned. (WestJet only)
- Extended Health and Dental Benefits with minimal premiums.
- Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
- An incredible work workplace focused on hard work, fun and celebrating our successes.
- A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.
- Career development and advancement opportunities across our national aviation platform, with roles available in cargo, fuel operations, airports, aerodromes, administration, sales, accounting, human resources, safety, and training.

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.

INDALL

📌 Safety and Training Supervisor (Terrace)
🏢 Executive Flight Centre Group
📍 Terrace