Pharmacy Operations Lead — Focused in British Columbia

Pharmacy Operations Lead — Focused in British Columbia

24 Oct
|
Fastreat AI
|
British Columbia

24 Oct

Fastreat AI

British Columbia

Employment Type: Full time, permanent
Location: British Columbia — required
Licensure: British Columbia pharmacist licence required; additional Alberta and/or Ontario licensure is an asset
Reports To: Pharmacy Owner / Corporate Director Liaison
Start Date: 2026/10/30

About the RoleWe are seeking an experienced pharmacist to lead the establishment and operation of pharmacy services supporting our growing healthcare platform.The successful candidate will play a key role in pharmacy licensing, regulatory strategy, operational development, controlled substance governance, and patient care delivery. Candidates must be based in British Columbia and hold an active pharmacist licence in good standing in BC. Additional licensure in Alberta and/or Ontario is an asset but is not required.This role is expected to evolve into a senior pharmacy leadership position supporting future expansion across multiple Canadian provinces.Key ResponsibilitiesRegulatory Compliance and Pharmacy Licensing

- Serve as the pharmacy’s Pharmacy Manager in British Columbia. Eligibility to take on an equivalent responsible pharmacist role in Alberta and/or Ontario is an asset.
- Ensure compliance with all applicable federal and provincial pharmacy legislation, standards of practice, standards of operation, accreditation requirements, and regulatory obligations.
- Lead pharmacy licensing and establishment activities in British Columbia. Experience supporting licensing and establishment in Alberta and/or Ontario is an asset for future expansion.
- Coordinate regulatory applications, inspections, audits, accreditation reviews, and corrective action plans.
- Liaise with provincial pharmacy regulators, inspectors, and external advisors regarding licensing, compliance, and operational matters.
- Maintain required policies, records, permits, certificates, documentation, and regulatory filings.
- Support ownership in evaluating regulatory requirements and pharmacy expansion opportunities across Canada.

Pharmacy Establishment and Expansion

- Lead pharmacy start-up activities, including licensing, facility planning, workflow design, operational readiness, and regulatory compliance.
- Assist with site selection, pharmacy layout review, equipment procurement, and implementation planning.
- Develop scalable pharmacy governance, compliance, and quality assurance frameworks capable of supporting multi-province operations.
- Build pharmacy operational infrastructure from launch through sustained growth.
- Assist leadership in evaluating pharmacy acquisition opportunities, strategic partnerships, and new market entry initiatives.

Pharmacy Operations

- Oversee day-to-day pharmacy operations, workflow management, inventory control, medication procurement, storage, documentation, and dispensing activities.
- Develop, implement, and maintain SOPs for dispensing, counselling, privacy, controlled substances, incident reporting, delivery services, prescription transfers, refills, and patient communications.
- Ensure safe, efficient,



and compliant prescription processing and medication verification workflows.
- Maintain systems for recalls, expiries, inventory reconciliation, waste management, and medication destruction.
- Develop scalable pharmacy operating procedures that can be adapted across multiple jurisdictions.
- Evaluate pharmacy technologies, automation systems, telepharmacy tools, and operational efficiencies.

Controlled Substances and Medication Safety

- Oversee procurement, storage, dispensing, reconciliation, and documentation for narcotics, controlled drugs, targeted substances, and monitored medications.
- Develop and oversee controlled substance governance programs relating to ADHD medications, psychiatric medications, and other high-risk therapies.
- Establish diversion prevention, auditing, reconciliation, and risk-management procedures.
- Investigate, document, and report losses, discrepancies, incidents, medication errors, and near misses where required.
- Implement continuous quality improvement and medication safety programs.
- Collaborate with prescribers regarding controlled-substance prescribing practices, monitoring, and regulatory compliance.

Patient Care and Clinical Services

- Provide direct patient care, including prescription assessment, counselling, medication therapy management, and follow-up.
- Support pharmacy services for patients receiving treatment for ADHD, anxiety, depression, and other mental health conditions.
- Support expanded pharmacy services where permitted, including minor ailments, injections, vaccinations, medication reviews, smoking cessation, adherence programs, and other clinical services.
- Ensure patients receive appropriate counselling, privacy protection, and professional care.
- Assist in developing medication management programs integrated with virtual healthcare services.

Digital Health and Integrated Care

- Collaborate closely with psychiatrists, nurse practitioners, physicians, therapists, and virtual care teams.
- Develop pharmacy workflows supporting telemedicine, remote prescribing, electronic prescriptions, and medication delivery services.
- Assist in designing integrated care pathways between healthcare providers and pharmacy services.
- Provide pharmacy leadership regarding medication-related issues arising within virtual care environments.
- Support implementation of digital health technologies and patient engagement tools.

Team Leadership

- Recruit, train, supervise, and support pharmacists, pharmacy technicians, assistants, students, and interns.
- Ensure all personnel understand their scope of practice, supervision requirements, and operational responsibilities.
- Maintain staffing levels appropriate for safe patient care.




- Promote a culture of accountability, patient safety, professionalism, and continuous improvement.
- Mentor clinical and operational team members where appropriate.

Business Growth and Strategic Development

- Support pharmacy launch planning, payer enrollment, vendor relationships, and operational growth initiatives.
- Monitor operational KPIs including prescription volume, turnaround times, inventory accuracy, patient satisfaction, medication incidents, and reimbursement performance.
- Participate in payer contracting, pharmacy network enrollment, and reimbursement program development.
- Support specialty pharmacy, integrated care, and innovative healthcare initiatives.
- Assist ownership in evaluating future provincial expansion opportunities and pharmacy growth strategies.
- Build and maintain relationships with healthcare providers, clinics, healthcare organizations, and community stakeholders.

Required Qualifications

- Active pharmacist licence in positive standing in British Columbia.
- Must be based in British Columbia.
- Eligible and willing to serve as Pharmacy Manager in British Columbia.
- Maintains required professional liability insurance.
- Minimum 5 years of community pharmacy, specialty pharmacy, or pharmacy management experience.
- Strong knowledge of Canadian pharmacy legislation, regulatory compliance, controlled substances requirements, and pharmacy operations.
- Experience with inventory management, third-party billing, patient counselling, documentation, and pharmacy workflows.
- Strong leadership, organizational, communication, and problem-solving skills.

Preferred Qualifications

- Additional active pharmacist licensure in Alberta and/or Ontario is an asset but is not required.
- Knowledge of pharmacy regulations and operational experience in Alberta and/or Ontario.
- Experience opening, licensing, accrediting, acquiring, or launching one or more pharmacies.
- Experience interacting directly with provincial pharmacy regulators during licensing or inspection processes.
- Experience working within telehealth, digital health, virtual care, specialty pharmacy, mail-order pharmacy, or clinic-integrated pharmacy environments.
- Experience supporting patients receiving ADHD, psychiatric, mental health, addiction, or other controlled-substance-related therapies.
- Experience with payer contracting, pharmacy reimbursement programs, and healthcare partnerships.
- Experience managing multi-site or multi-jurisdiction pharmacy operations.
- Experience building pharmacy operations from launch stage through growth and expansion.

Why Join Us

This is a unique opportunity to help build and shape a modern pharmacy platform integrated with innovative healthcare services across Canada.

The successful candidate will play a foundational role in establishing pharmacy operations, influencing regulatory strategy, supporting patient care innovation, and leading future expansion into multiple provinces.

Pay: $11,667.00-$14,167.00 per month

Work Location: In person

📌 Pharmacy Operations Lead — Focused in British Columbia
🏢 Fastreat AI
📍 British Columbia

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