Job Overview

We are seeking a agile and detail-oriented Head Picker/Packer - Shipper/Receiver to lead our order processing operations within our warehouse-packaging and distribution environment. This pivotal role involves hands on efficient processing of inbound and outbound orders and minimum inbound shipments, managing inventory accuracy, and supporting the team dedicated to maintaining seamless supply chain flow. The ideal candidate will demonstrate robust self initiative, exceptional organizational skills, and a proactive approach to process improvement. Your expertise will ensure timely order fulfillment, uphold safety standards, maintain a clean and organized warehouse and enhance overall productivity.

Responsibilities

- Pick & Pack orders while coordinating with couriers, ERP/shipping systems, logistics, and warehouse team to optimize procedures
- Daily shipping and receiving activities, ensuring all processes adhere to safety protocols and quality standards
- Manage inventory accuracy through regular cycle counts, data analysis, and reconciliation using ERP systems such as Microsoft Business Central.
- Co-manage annual inventory count and 3rd party audit with assistant warehouse manager
- Work with a team of warehouse staff, and foster a culture of continuous improvement and good communication
- Oversee and use of warehouse management systems, electronic purchase orders received systems and forklift operations to facilitate heavy lifting and efficient material handling
- Implement process improvements to streamline workflows, reduce errors, and enhance overall supply chain efficiency
- Maintain detailed records of shipments, receipts, damages, and discrepancies; prepare reports for management review
- Maintain and administration of warehouse supplies, forklift and packaging machine maintenance.

Qualifications

- Proven experience in heading up picking/packing, shipping, receiving,



or warehouse management within manufacturing or distribution settings
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Windows OS, ERP systems (Microsoft Business Central), and warehouse management systems
- English is a must; excellent communication skills are essential for team coordination, courier administration and customer service
- Knowledge of 3PL (Third-Party Logistics) operations and e-commerce fulfillment processes is advantageous
- Ability to perform heavy lifting safely; forklift certification is highly desirable
- Exceptional organizational skills with a focus on process improvement and data analysis skills for continuous operational enhancement
- Familiarity with supply chain management principles, purchasing procedures, packaging standards, and order picking techniques
- Strong leadership qualities with experience supporting teams in fast-paced environments; excellent time management skills are crucial

Join us to lead our picking/packing, shipping and receiving operations with energy and precision! Your expertise will drive efficiency across our supply chain while fostering a safe and productive workplace. We value proactive leaders who thrive on continuous improvement and delivering exceptional service at every step.

Pay: $23.00 per hour

Expected hours: 40.0 per week

Benefits:

- Casual dress
- Dental care
- Disability insurance
- Life insurance
- On-site parking

Ability to commute/relocate:

- Richmond, BC V7C 4R9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Must be a Current Resident of BC, Canada PLUS Must Have legal working documents to work in Canada. deal breaker!
- Please provide 3 References with application. Deal Breaker

Education:

- Secondary School (required)

Experience:

- shipping/receiving & order packing: 2 years (required)

Language:

- English (required)

Licence/Certification:

- forklift training (required)

Work Location: In person

📌 Head Picker/Packer ~ Shipper/Receiver (Richmond)
🏢 Pentel Stationery of Canada
📍 Richmond