First Derivative is driven by people, data, and technology, unlocking the value of insight, hindsight, and foresight to drive organizations forward. Counting many of the world's leading investment banks as clients, we help our clients navigate the data-driven, digital revolution that is transforming the financial services sector. Our global teams span across 15 offices serving clients across EMEA, North America and APAC.

As an EPAM Systems, Inc. (NYSE: EPAM) company, a leading global provider of digital platform engineering and development services, we deliver advanced financial services solutions by empowering operational insights, driving innovation, and enabling more effective risk management in an increasingly data-centric world. Together with EPAM, we combine deep industry expertise with cutting-edge technology to help clients stay ahead in a rapidly evolving financial landscape, offering comprehensive solutions that drive business transformation and sustainable growth.

The Calypso Support Analyst provides day-to-day application support for the Calypso trading and risk platform, ensuring system stability, timely issue resolution, and effective collaboration with front office, middle office, back office, and technology teams. The role blends technical troubleshooting with functional understanding of trade lifecycle processes across asset classes.

The recruiting efforts for this position are intended to fill an existing vacancy for a new position.

Responsibilities

- Provide production support for the Calypso platform across trading, risk, settlements, and accounting modules
- Monitor batch jobs, scheduled tasks, interfaces,



and system health via Calypso Scheduler and monitoring tools
- Investigate and resolve incidents raised by business users within agreed SLAs
- Triage issues, perform root cause analysis, and escalate complex problems to support or development teams
- Support users across trade capture, confirmations, settlements, cash management, and reporting workflows
- Assist with end-of-day (EOD) and start-of-day (SOD) processes, including P&L;, risk, and position reconciliation
- Troubleshoot pricing, valuation, and market data issues in coordination with quants and market data teams
- Support asset classes such as FX, Rates, Credit, MM, and Derivatives (as applicable)
- Write and execute SQL queries (Oracle/Sybase) to investigate data issues
- Review and interpret Calypso logs, engine outputs, and Java stack traces
- Support interface issues involving upstream/downstream systems (e.g., Murex, Swift, GL, risk engines)
- Assist with deployments, patch installations, workplace refreshes, and user access management
- As a Senior on the team, you will be expected to mentor and support junior resources

Requirements

- A minimum of 3 years of experience as Calypso Support Analyst
- Hands on Calypso application knowledge
- Experience of incident and problem management
- Excellent stakeholder management skills
- Open to relocation/business travel

We offer





- Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
- Life and AD&D; Insurance (Company Paid)
- Employee Assistance Program (Company Paid)
- Telehealth (Company Paid)
- Short-term Disability (Company Paid)
- Long-Term Disability
- Paid Time Off (including vacation and sick days)
- Registered Retirement Savings Plan (RRSP) with Company match
- Maternity/Parental/Adoption Leave Top-up
- Employee Stock Purchase Program
- Critical Illness Insurance
- Employee Discounts
- Unlimited access to LinkedIn learning solutions

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an prospect to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM

EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA [email protected] if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.

📌 Senior Calypso Support Analyst (Canada)
🏢 EPAM Systems
📍 Canada