Job Overview

We are seeking a dependable, organized Medical Office Assistant (MOA) to support daily front-desk and administrative operations in a patient-focused healthcare setting. The ideal candidate is professional, attentive to detail, and comfortable communicating with patients and clinical staff. Experience with electronic medical records and medical or dental office workflows is valued.

Duties

- Welcome patients, assist with check-in and check-out, and maintain a courteous, professional front desk.
- Answer and route calls using multi-line phone systems; respond to routine questions and relay messages appropriately.
- Schedule, confirm, and update appointments while helping maintain an orderly office calendar.
- Update patient records and demographic on Med access EMR.
- Handle routine administrative tasks, such as filing, scanning, document preparation, and record organization.
- Verify and route forms and other patient documentation according to office procedures.
- Communicate clearly with patients, providers,



and coworkers while protecting patient privacy.
- Keep the reception area organized and help ensure a smooth, welcoming patient experience.

Experience

- Prior office experience, front desk experience, or administrative experience is preferred.
- Medical office experience is required.
- Familiarity with electronic medical records is preferred, especially Med access EMR
- Solid organization, attention to detail, communication, and customer-service skills are important.
- Ability to handle multiple tasks and maintain professionalism in a busy office environment is expected.
- Prior office experience, front desk experience, or administrative experience is preferred.
- Medical Offie Assistant Diploma is preferred.
- Interested candidate please apply: [email protected]
- Pay is negotiable according to experience.

Pay: $18.00-$20.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person

📌 Medical Office Assistant (MOA) (Airdrie)
🏢 Midtown Medical Centre
📍 Airdrie