KindRx Pharmacy is a brand-new community pharmacy in Ambleside, in southwest Edmonton, and we're building our founding team. We are seeking an experienced, dependable, and organized Full-Time Lead Pharmacy Assistant to take on a key operational role within our pharmacy.

This position is ideal for an experienced pharmacy assistant who is comfortable working independently, managing multiple responsibilities, and helping coordinate day-to-day pharmacy workflow.

Please apply only if you meet the must-haves below — this is not an entry-level position.

Must-have requirements

- Minimum 3 years of community pharmacy assistant experience

- Hands-on Kroll experience — prescription processing and data entry in Kroll is required for this role; basic familiarity is not enough

- Experience with blister/compliance packaging

- Experience with third-party billing and insurance claim troubleshooting

- Strong prescription-processing and data-entry skills

Responsibilities

- Communicate with patients regarding prescription pickup, delivery scheduling, and prescription readiness

- Receive and prepare prescription orders

- Assist with prescription data entry and processing in Kroll

- Process, prepare, and schedule blister/compliance packs

- Coordinate medication changes and outstanding prescriptions for blister-pack patients

- Order medications and pharmacy supplies from wholesalers

- Receive and organize incoming inventory

- Monitor stock levels, backorders, shortages, and special orders

- Assist with inventory and expiry management

- Troubleshoot third-party billing and insurance claim issues

- Communicate with insurance providers when required





- Support and train other pharmacy assistants

- Help coordinate daily assistant workflow

- Assist with pharmacy organization, problem-solving, and workflow improvement

- Escalate clinical or prescribing concerns to the pharmacist when appropriate

Qualifications

- Experience with medication ordering and inventory management

- Robust organizational and time-management skills

- Excellent communication skills

- Reliable, professional, and detail-oriented

- Able to work independently and take initiative

- Comfortable taking ownership of assigned responsibilities

- Senior or lead pharmacy assistant experience is an asset

- Pharmacy Assistant certification preferred

Compensation

KindRx Pharmacy uses a competency-based wage structure.

- Level 1 – Pharmacy Assistant: $22.00/hour

- Level 2 – Experienced Assistant: $24.50/hour

- Level 3 – Senior Assistant: $26.50/hour

- Level 4 – Lead Assistant: $28.50/hour

- Level 5 – Senior Lead / Operations Assistant: $30.00/hour

The successful candidate will complete an initial probationary period during which competency, independence, workflow knowledge, reliability, communication, and problem-solving ability will be assessed. Final placement within the wage structure will be based on demonstrated competency,



not years of experience alone. Employees may progress to higher compensation levels as they demonstrate increased skill, independence, leadership, and operational responsibility.

Health & Wellness Allowance

Full time employees receive an annual lump-sum Health & Wellness Allowance:

- Levels 1–3: $1,500/year

- Levels 4–5: $2,000/year

KindRx Pharmacy does not currently offer a traditional employer-sponsored health and dental benefits plan.

Vacation

Vacation entitlement is based on years of service:

- Years 1–2: 2 weeks

- Year 3+: 3 weeks

For experienced candidates, we are willing to consider matching vacation entitlement from a previous employer as part of the overall compensation package.

Additional Compensation

Annual bonus program based on overall business performance.

Ideal Candidate

We are looking for someone who can become a dependable operational anchor within the pharmacy. The ideal candidate will:

- Take ownership of responsibilities

- Work independently

- Anticipate workflow needs

- Solve problems efficiently

- Support other team members

- Maintain strong organization and follow-through

- Help improve pharmacy workflow and operations

Pay: $22.00-$30.00 per hour

Expected hours: 40.0 per week

Application question(s):

- How much experience of blister packaging do you have?
- Do you live in Edmonton or would you have to relocate?
- When can you start?

Experience:

- Pharmacy: 3 years (required)
- Kroll: 1 year (required)

Licence/Certification:

- Pharmacy Assistant Certification (preferred)

Work Location: In person

📌 Lead Pharmacy Assistant (Kroll Experience Required) – Full Time (Edmonton)
🏢 KindRx Pharmacy
📍 Edmonton