As this is a unique dual-branded property, we are looking for unique people to be a part of our Front Desk Team.

A Front Desk Associate at Residence Inn/Fairfield Inn by Marriott Winnipeg is the face of our 260 room property. You must have exceptional time management and communication skills.

Our Front Desk Associates are also polite and professional to everyone they deal with: guests, visitors, vendors and co - workers.

This is a very fast-paced environment, and we are looking for those special personalities that are eager to learn and be capable of multi - tasking. You will be standing for your entire shift, so you need to have lots of energy as well. Our Front Desk Associates are willing to jump - in and "get things done". If this describes you, then please apply to become a part of amazing Front Desk Team.

Our hourly rate of pay is above minimum wage to start and will be reviewed after successful completion of 60 shifts. After completion of 60 shifts, you are then eligible for monetary incentives,



including upsell commissions.

Some of your Job Duties are:

Welcomes guests
Answers phone calls and transfer to appropriate department(s).
Assists guests in making reservations.
Processes guest check - in and check - out
Assigns rooms and suites to guests.
Reviews customer billing statements; processes payments
Resolves customer issues and complaints
Provides directions to local attractions in Winnipeg and surrounding area to hotel guests

Commitment to learning required brand Training

Job Types: Full-time, Part-time

Work Location: In person

Pay: From $16.40 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

- Dental care
- Extended health care
- In office parking
- Vision care

Language:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Front Desk Agent (St. James Industrial)
🏢 Fairfield Inn & Suites
📍 St. James Industrial