Summary:The Doorperson represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all starting wage rate for this position is $21.74 per hour. After six months of employment the rate will increase to $24.04 per hour in accordance with the applicable Collective posting represents an existing :Use friendly and appropriate expressions when engaging guests upon arrival and departureGreet guests warmly open doors and provide a welcoming first and last impression of the hotelAssist guests entering and exiting vehicles ensuring safety and comfort at all timesCoordinate with Valet Front Desk and Bell Services to ensure seamless guest flowCall taxis or shuttle transportation for guests as requestedProvide directions and information regarding hotel facilities and local points of interestEscort guests to hotel areas when appropriateMonitor the entrance area to ensure cleanliness organization and a professional appearance at all timesManage traffic flow at the front drive ensuring safety and efficiency for guests and vehiclesRecognize and notify the Front Desk and Guest Services of VIP arrivals whenever possibleEngage in conversation with guests to enhance their overall experienceEnsure the entrance is covered at all times and communicate any gaps to leadershipAttend all designated staff meetings and training sessionsComplete all tasks assigned by managerFollow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assetsFollow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions; complete safety training and certificationsQualifications: Excellent customer service skillsMust have strong communication and interpersonal Maintain a professional business appearance attitude and performanceMust be able to work a versatile schedule including evenings weekends and holidaysCandidates must be able to speak fluent English

📌 Doorperson (Full-time) (Toronto)
🏢 Omni Hotels & Spas
📍 Toronto