The Director of Training leads H2Safetys Training team and is accountable for the training service line: its strategy revenue margin delivery quality and growth. The Director sets the direction for H2Safetys course and exercise offerings including Incident Command System (ICS) training and programs built to client-specific requirements manages the department budget and instructor capacity and works with Sales and senior leadership to grow training revenue with existing and new clients. The role combines leadership of the function with regular personal delivery of courses and exercises. H2Safetys business is broad and we expect an experienced hire to take several months to become fully familiar with our services clients and methodology.
Required Knowledge Skills & Competencies
- Experience in strategic planning budgeting and program development including responsibility for the financial performance of a department or service line.
- Working knowledge of the Canadian requirements that drive client training and exercises including AER Directive 071 BCER and CER requirements CSA Z246.2 and CSA Z1600.
- Experience with e-learning technologies digital training platforms and instructional design.
- Experience leading developing and scheduling instructors.
- Experience facilitating training and exercises for senior client audiences including executives and incident management teams.
Key Duties
- Develop and execute a long-term training strategy aligned with H2Safetys business objectives.
- Personally deliver courses and facilitate exercises on a regular basis including high-profile client engagements.
- Own the financial performance of the training service line including revenue gross margin pricing and the department budget.
- Identify opportunities for new training programs certifications and industry partnerships.
- Evaluate and implement digital and blended delivery options including e-learning.
- Ensure training and exercise programs meet the regulatory and standards requirements that apply to clients.
- Maintain and expand relationships with clients regulatory bodies and industry organizations.
- Develop customized training programs tailored to meet specific client needs including ICS training.
- Design facilitate and evaluate tabletop functional and full-scale exercises including after-action reporting.
- Work with Sales on training pursuits proposals and pricing and identify opportunities for H2Safetys other services within training clients.
- Coordinate with ERP Services Indigenous Emergency Management and the H2CommandCentre team so that training aligns with the plans and systems H2Safety delivers to clients.
- Represent H2Safety at conferences industry events and speaking engagements.
- Lead and develop the training team including instructor qualification scheduling utilization and performance management.
- Oversee the quality assurance and continuous improvement of all training programs.
- Define and report KPIs for the training service line including revenue gross margin instructor utilization participant evaluation results and repeat-client rate.
Qualifications :
Required Education Experience & Credentials
- Bachelors degree in Emergency Management Education Business or a related field (required); Masters degree (asset).
- 10 years of experience in emergency management including at least 5 years leading training or exercise programs and managing staff.
- Qualified to instruct Incident Command System courses under the ICS Canada curriculum (required).
- Certified Emergency Manager (CEM) an adult education or training credential (e.g. PIDP CTDP) or formal exercise design training (asset).
- Experience designing facilitating and evaluating tabletop functional and full-scale exercises.
- Experience growing a training business or service line including pricing proposals and client development preferably with energy-sector or industrial clients.
Additional Information :
H2Safety is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and/or abilities required.
This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability please call for assistance and leave a message. You will receive a call back. Please note this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Work from home :
No
Employment Type :
Full-time
📌 Director of TrainingSafety) (Calgary)
🏢 SGS
📍 Calgary
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