Lead global client servicing strategy for Amex GBT, using analytics and negotiations across United States, Europe, and East Coast time zones.

The Manager, Global Client Group is a strategic leader focused on client management, program optimization, and premium revenue. This role applies data-driven analysis, consultative expertise, and strategic mentorship to a major Financial Services client. You will coordinate portfolio risk mitigation with Service Delivery Leaders while influencing client decision makers.

Key Responsibilities:

- Execute client servicing strategy for assigned global clients
- Drive results through client negotiations and effective communication
- Influence key client decision makers through strategic mentorship




- Recognize portfolio risks and coordinate mitigating actions
- Optimize program performance and drive premium revenue

Requirements:

- Extensive global customer or client-facing experience
- Four to five years in travel industry leadership
- Data-driven analytical approach to client travel programs
- Solid understanding of customer satisfaction and operating expense
- Negotiation, project management, planning, and decision-making skills

Bring global client management, analytics, negotiation, and program optimization expertise to Amex GBT’s strategic client portfolio.

📌 Global Client Services Manager (Canada)
🏢 American Express Global Business Travel
📍 Canada