New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and retaining affordable housing; and works to expand access to permanent housing resources for survivors. New Destiny is the largest provider of supportive housing for domestic violence survivors in New York and is a leading advocate in the effort to obtain the resources needed to end family homelessness in New York City.

General Description The Director of Financial Resilience is a new position, created to launch and lead a department and team that assists domestic violence survivors in achieving financial stability, safety, and long-term wealth growth. This position will guide a team of three financial coaches, shape trauma-informed programming, and build partnerships with financial institutions and community organizations that expand access to resources for survivors. The Director will create a new department that will integrate a financial resilience model across New Destiny’s housing programs, with the goal of increasing the number of domestic violence survivors able to receive financial stabilization services, deepen survivors’ financial literacy and knowledge, and grow survivors’ financial health and wellness for long-term stability.

This work is rooted in trauma-informed care and tailored to the experience and needs of the formerly homeless domestic violence survivors we serve.





Duties and Responsibilities

- Design, implement, and evaluate financial empowerment programs, including coaching, credit repair, savings programs, asset building, debt management, and banking access.
- Create curriculum for financial education and workshops and short-term financial coaching to stabilize and strengthen the economic health of survivor-led households.
- Build out and execute policies and protocols for this new department, ensuring that all services being built out are survivor-centered, trauma-informed, and culturally responsive.
- Develop key performance indicators to track outcomes and report to leadership and funders.
- Supervise and support three financial coaches, including one-on-one supervision and performance reviews.
- Provide access to training to financial coaches, including best practices and recovery from financial abuse.
- Build and maintain relationships internally across departments and externally with banks, credit unions, and other financial institutions to create survivor-friendly products and services.
- Partner with community organizations focusing on income security, financial independence and growth, including legal partners, eviction-prevention organizations, workforce development opportunities,



and other social services to create seamless referral pathways.
- Identify and pursue opportunities for matched savings and other wealth-building initiatives.
- Manage program budget and ensure compliance with funder requirements.

Qualifications

- A master’s degree in social work, finance, non-profit management, or a related field or equivalent experience is required.
- Eight to ten years of work experience with at least three to five years in financial empowerment in a social services setting is required.
- Three to five years in a supervisory role required.
- Must have extensive knowledge of domestic violence dynamics and economic abuse, with experience working with trauma-informed care practices.
- Experience working in or with the affordable housing industry, especially direct work with eviction prevention, preferred.
- Must be a self-starter with experience in program development.
- Proven success building partnerships with financial institutions and community organizations.
- Must be a team player with strong communication, leadership, and data-tracking skills.
- Financial coaching certifications strongly preferred (e.g., AFCPE, CFEC).
- Bilingual in Spanish strongly preferred.

Compensation/Benefits $100,000 a year with competitive benefits. This is a full time position with a benefits package including medical, dental, vision, short disability, PTO paid holidays and 401(k). EOE New Destiny is an equal opportunity employer and committed to diversity. Survivors of domestic violence and people who have experienced housing instability are encouraged to apply.

📌 Director of Financial Resilience (Toronto)
🏢 New Destiny Housing
📍 Toronto