Company Description Bigelow Fowler Clinic West is a community-focused medical clinic located in Lethbridge, Alberta, dedicated to providing accessible primary care services to patients of all ages. The clinic offers a welcoming and professional environment where healthcare professionals collaborate to deliver comprehensive, patient-centered care. Team members work closely with patients, families, and other healthcare providers to support continuity of care.

The clinic values respect, quality, and collaboration, and encourages ongoing professional development to better serve the community.

Role Description This is a full-time, on-site role based at Bigelow Fowler Clinic West in Lethbridge, AB. The team member will support daily clinic operations, including assisting with patient scheduling, coordinating appointments, and ensuring accurate documentation in clinic systems.

Responsibilities may include greeting and directing patients, answering inquiries, supporting healthcare providers with administrative tasks, and helping maintain an organized, productive, and safe clinical environment. The role requires consistent collaboration with clinical and administrative staff to promote timely, respectful, and high-quality patient care.



The team member is expected to follow clinic policies and procedures, uphold confidentiality standards, and contribute positively to the patient experience.

Qualifications

- Candidates should possess strong organizational and time-management skills to handle multiple tasks and maintain accurate records.
- Candidates should possess effective communication and interpersonal skills to interact professionally with patients, families, and colleagues.
- Candidates should possess basic computer literacy and comfort working with electronic scheduling and documentation systems.
- Candidates should possess a customer-service mindset, demonstrating empathy, patience, and professionalism in a busy clinical environment.
- Relevant experience in a healthcare or clinic setting and knowledge of medical office procedures are beneficial.
- A high school diploma or equivalent is required; additional education or training in health administration or a related field is an asset.
- Ability to work on-site full time, follow confidentiality and privacy regulations, and adapt to changing clinic needs is essential.

📌 none (Lethbridge)
🏢 Bigelow Fowler Clinic West
📍 Lethbridge