Elevate client services and store performance with Sephora Canada as a Senior Manager of Store Experience and Services. Utilize insights to develop impactful strategies in a hybrid work model. This full-time role involves leading the Canadian store experience strategy by leveraging client, sales, and operational insights. You will enhance Beauty Services and optimize selling performance through cutting-edge store experience programs. Your efforts will ensure the implementation of effective training and coaching strategies that yield measurable results.

Key Responsibilities
• Lead Canadian store strategy using performance insights
• Develop scalable programs to enhance client experiences
• Oversee store reporting and platform enhancements




• Monitor productivity and partner on training strategies
• Conduct assessments and create actionable plans

Requirements:
• 3-5+ years of multi-unit retail leadership experience
• Strong strategic thinking and analytical skills
• Experience in financial management and P&L; oversight
• Proven leadership in coaching direct reports
• Proficiency in Microsoft Excel and data analysis tools Drive Sephora’s service strategy forward while fostering a positive client experience and team development. #J-18808-Ljbffr

📌 Senior Manager, Store Experience at Sephora (Toronto)
🏢 Sephora
📍 Toronto