161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Product Management For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated. Leveraging the power of data and technology, we’re where product professionals come to solve complex problems and shape customer experiences that have influence across industries. Here, you’ll shape customer experiences and take transformative ownership of strategies that propel us into the future, creating value at a scale that directly accelerates our growth. At Capital One Canada, our Product Management team is on a mission to redefine financial well-being and empower millions of Canadians by improving access to credit. We don’t just manage roadmaps or check boxes—we fall in love with complex problems and take true ownership of business outcomes. Collaboration is at the heart of how we deliver bold, industry-leading customer experiences. Working closely with cross-functional partners in Tech, Data, Strategy, and Design, we balance fast-paced innovation with multi-layered risk to shape products that drive meaningful impact. If you thrive on autonomy, continuous learning, and building what’s next, you’ll fit right in. Solve core customer problems to create high-value products that directly accelerate business growth—balancing complex stakeholder needs and multi-layered risk in financial services. Exercise High Ownership: Own and execute your own product strategies from day one, backed by hands-on training, continuous upskilling, and the autonomy to ship at pace. Succeed Through Collaboration:



Work through complex problems using empathy, teamwork, and continuous learning, supported by a adaptable and respectful environment that keeps you energized. Here are a few of the ways our Product Managers are helping people create meaningful interactions with Capital One: Provide customers with relevant details about their account, conveniently within the mobile app. Give customers the confidence to apply without rejection with Quick Check, our credit card eligibility tool. Create new money movement solutions to enable customers to pay their bill quickly and effortlessly. Manage and scale data and machine learning platforms across the organization to deliver smart, personalized experiences. Create easy digital solutions that help customers address fraud and easily get back to using their card. Develop assistance programs to help customers who are struggling with their payments. You’ll foster an environment where customer-backed thinking is a part of the team’s DNA You’ll leverage your understanding of the end-to-end customer experience to ground and build product vision and strategy You’ll use quantitative data to effectively refine investment decisions and quantify value creation You’ll works effectively with SMEs to understand materiality of risk,



working with them to find solutions that achieves the right product outcomes and mitigates risks appropriately You’ll contribute to team culture and our product community to attract, develop and retain top talent At least 5+ years of Product Management experience Experience creating and delivering customer centric, data-driven product vision and strategy Bachelor’s Degree in Business, Finance, Engineering or related field ~ Masters in Business Administration (MBA) ~ 6+ years of Product Management experience You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self. We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model – with 3 days in the office per week – that gives room for both collaboration and personal commitments. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable workspace, up to $3,000 in mental health coverage and up to $5,000 in annual tuition subsidies. You’ll find that Capital One is committed to helping you thrive and evolve every step of the way. The expected annual salary range for this position is $157,400-$179,600 This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Weembrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. Our teams are equipped with training that empowers them to use AI responsibly.

📌 Manager, Medical Service Reimbursement (Toronto)
🏢 Capital One - Canada
📍 Toronto