Primary

Location:
CA
- Ottawa, ON
- 1150 Morrison Dr Compensation: CAD 170000
- CAD 225000
- yearly At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. The AECOM Government Business Line is looking for a highly motivated and experienced Client Account Sr Manager for the PSPC account. Client Account Managers are the primary contacts for AECOM's relationships with accounts which are strategically important at a regional, business line or global level. They have responsibility for developing, growing and sustaining our business with their client(s), working across our company to offer solutions that deliver, using all our relevant capabilities and local and global expertise. This will be a hybrid position including a combination of both remote and on-site work schedules, that can be based in, but not limited to:Ottawa, Canada office. Primary contact and leader for AECOM’s relationship with one or more large Regional accounts or part of a team supporting the PSPC account. Responsible for developing, growing and sustaining AECOMs business for assigned accounts.



Coordinates AECOMs interactions with the client, to ensure consistent high quality of service and to resolve any delivery issues or conflicts. Coaches and supports other team members in building strong relationships across the organization. Supports the attraction and retention of business development talent. effectively managing risk to lead through change and ambiguity advancing AECOM’s vision, purpose and strategies Monitor client projects to ensure high quality delivery, technical excellence and consistent client service experience. Identifies risks and manages project delivery to mitigate impact. Demonstrated ability to set short and medium term goals and strategies for the account to align with the client’s needs. Industry Standout
- Establishes self as a strategic, collaborative leader and in areas of expertise in field, market or with clients. Has strong market and technical knowledge, which is relevant to their client responsibilities. Known as the key point of contact for the client and for opportunities across specific market sectors. Building a robust network within their Region or Global business line. Works with Regional Business Line and Market Sector Leaders to identify new business opportunities. When building client/stakeholder relationships: Is the relationship lead or part of the account management team for one or more of AECOM’s strategically important accounts.



Has identified and is building a strong relationship with key stakeholders within assigned areas of client responsibility. Takes the initiative to manage AECOM’s response where client or project issues are identified. When building AECOM’s reputation: Drives growth in pipeline of potential projects. Liaises with Market Sector and Regional teams to identify growth opportunities. When focused on our commercial business: Manages consistent approaches to working with the client. Demonstrates good understand of commercial elements of contracts (financial, legal and governance). Collaborates across Regions and business lines to build consensus on commercial terms. Bachelor's degree in architecture, engineering or other related discipline and 10+ years of relevant experience or demonstrated equivalency of experience and/or education including at least 2 years of leadership. Extensive experience with large and complex PSPC Program and / or Project Delivery Bilingual with French language skills Relocation assistance is not available for this position To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D;, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment

📌 Client Account Sr Manager (Northside)
🏢 AECO
📍 Northside