Support patients through phone service and software systems as an Aramark Dietary Worker handling meal orders and nutritional questions. Work in a recorded call center environment.
This Dietary Worker provides patient support and connects meal-service questions with appropriate departments. You will answer calls, record orders, and direct nutritional inquiries when needed. The position requires customer service, therapeutic diet knowledge, and coordination with doctors, nurses, and Food & Nutrition.
Key Responsibilities:
- Answer patient calls about meals and nutritional needs
- Take menu orders and record them using software
- Direct unanswered patient questions appropriately
- Coordinate accurate nutrition with doctors and nurses
- Protect privacy, dignity, safety, and confidentiality
Requirements:
- Previous customer service or call center experience preferred
- Food service or dietary clerk experience preferred
- Fluent English communication; bilingual skills are a plus
- Comfort using web software, keyboards, and telephone headsets
- Ability to stay calm, versatile, and adaptable
Bring patient service, software, and therapeutic diet knowledge to Aramark’s Dietary Worker team supporting accurate meal orders.