Administrative Analyst 2 (12 Month Contract)# Get ahead, where your talent belongs## Administrative Analyst 2 (12 Month Contract)Apply: Vancouver, British Columbia: Full time: Posted Today: End Date: November 6, 2026 (15 days left to apply): JR10028124##

Job Description
Build the future with us Are you eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an Administrative Analyst, Level 2, you will play an important role in supporting the Client Service Administration team by coordinating and administering insurance applications, billing activities, and ongoing policy administration. You will work closely with colleagues, Underwriting, plan administrators, plan members, and external service providers to ensure requests are processed accurately, efficiently, and in accordance with established guidelines. This position is a great opportunity to showcase your administrative expertise, analytical thinking, and attention to detail within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and continuous improvement This role will require that the person be based in Vancouver as they will be expected to be in the office 5 days a week. What you’ll accomplish with us As an Administrative Analyst, Level 2, you’ll be at the core of our mission. Here are the main

responsibilities:
* Process and administer insurance applications in accordance with established guidelines and service-level agreements.
* Analyze submitted applications and coordinate with Underwriting regarding medical and paramedical requirements, including managing correspondence with applicants and third-party administrators, as applicable.




* Execute and distribute individual and divisional billing runs, and review results for accuracy by cross-referencing information against established processes, known issues, and upcoming changes.
* Support the Customer Service team with administrative processes and requests, and communicate with plan administrators and plan members as required.
* Coordinate operational correspondence with external vendors and service providers, including the Medical Information Bureau (MIB), Dynacare, and health care professionals.
* Apply critical and analytical thinking during key operational periods and events, including monthly billing cycles, policy renewals, high-profile client onboarding or termination, and organizational or policy structure changes.
* Provide support and coverage for Administrative Analyst, Level 1 responsibilities, when required.
* Share knowledge and provide training to colleagues based on your experience and subject-matter expertise.
* Identify and propose opportunities to improve team and departmental processes. What could accelerate your success in this role We’re looking for someone who:
* Demonstrates strong organizational skills and attention to detail, with the ability to manage multiple priorities while maintaining accuracy and meeting established service levels.
* Applies critical and analytical thinking when reviewing applications, billing activities, and administrative requests.
* Has experience in an administrative, insurance,



financial services, or other service-driven workplace.
* Demonstrates knowledge of administrative processes and the ability to apply established procedures and guidelines accurately and consistently.
* Possesses strong analytical and problem-solving skills, including the ability to review information, identify discrepancies, and determine appropriate next steps.
* Communicates clearly and professionally, both verbally and in writing, with colleagues, internal partners, clients, plan members, and external service providers.
* Works effectively both independently and collaboratively, supporting colleagues and contributing to shared priorities and goals.
* Demonstrates adaptability and can effectively pivot as workloads, priorities, and operational requirements evolve.
* Takes initiative in developing their knowledge of products, processes, systems, and administrative workflows.
* Is comfortable working with the business systems and technology used to administer applications, policies, billing activities, and client requests.
* Can organize and prioritize a varied workload, meet deadlines, and maintain accuracy during periods of increased operational activity.
* Contributes to a collaborative learning environment by sharing knowledge, supporting colleagues, and identifying process-improvement opportunities.
* Is available to work in the office five days per week, with the potential to transition to a hybrid work arrangement in the future based on business needs and readiness for the role.
* Has proficiency in French, which would be considered an asset. Why you’ll love working with us
* A work environment where learning and development merge with a collective pursuit of excellence.
* AI

📌 Administrative Analyst 2 (Vancouver)
🏢 iA Financial Group
📍 Vancouver