Apply service development expertise to Revenues and Benefits with Hull City Council, focusing on legislation, training, and quality assurance.

This full-time permanent officer contributes to continuous improvement across the Revenues and Benefits Service. The work includes projects, legislative interpretation, risk analysis, and specialist advice. You will also support training, complaints, Freedom of Information requests, and tribunal preparation.

Key Responsibilities:

- Lead service-wide projects and support operational handovers
- Deliver training for staff, customers, and stakeholders
- Provide specialist legislative advice and improvement options
- Monitor complaints, information requests, and data breaches




- Conduct risk-based management checks and recommend remedial action

Requirements:

- Relevant Revenues and Advantages or Finance experience
- Understanding of Council Tax and Housing Benefits legislation
- Knowledge of Adult Social Care and Welfare Benefits
- Experience interpreting legislation and improving processes
- Strong organisation, analysis, communication, and partnership skills

Support Hull City Council’s Revenues and Benefits improvement work through training, legislative expertise, risk management, and customer-focused advice.

📌 Revenues and Benefits Development Officer (Toronto)
🏢 Hull City Council
📍 Toronto