Lead HR operations, employee relations, and volunteer engagement at Ronald McDonald House Toronto in a complex 24/7 service environment.

Reporting to the Vice President, People & Culture, this Director leads operational effectiveness across People & Culture and Volunteer Engagement. The role translates people strategy into practical plans, reliable processes, and transparent manager tools. It supports employees, volunteers, and leaders across a multi-location organization.

Key Responsibilities:

- Lead daily People & Culture and Volunteer Engagement effectiveness
- Coach two managers overseeing employee and volunteer programs
- Coordinate annual operating cycles and organizational commitments
- Translate strategy, EDI commitments, and design decisions into plans




- Oversee escalated employee relations and performance matters

Requirements:

- Typically 10+ years of progressive HR leadership experience
- At least five years at Director or Senior Manager level
- Strong HR operations, compliance, and employee relations background
- Knowledge of Ontario and Canadian employment legislation
- Experience with HRIS, people data, reporting, and process improvement

Apply operational HR leadership, employee relations judgment, and people data expertise to strengthen service across Ronald McDonald House Toronto.

📌 Director People Culture Operations (Toronto)
🏢 Ronald McDonald House Toronto
📍 Toronto