Supervise Parliamentary Guides while delivering accurate interpretation and visitor services across Parliament’s four locations. This role requires robust communication and people-management skills.

As an Interpretation Officer, Guide Supervisor, you will oversee daily tour operations and support a high-quality, inclusive visitor experience. You will coach staff, coordinate schedules, respond to inquiries, and deliver parliamentary programs. The position serves diverse audiences in client-facing settings.

Key Responsibilities:

- Supervise, mentor, and support Parliamentary Guides daily
- Coordinate tour schedules across four locations
- Support recruitment and deliver guide training
- Manage visitor inquiries and reservation requests




- Deliver guided tours and interpretive programs

Requirements:

- Post-secondary education related to position duties
- Experience supervising, training, mentoring, and providing feedback
- Client-facing heritage, tourism, or hospitality experience preferred
- Experience managing competing time-sensitive priorities
- Knowledge of Canadian Parliament and heritage interpretation

Apply supervisory, scheduling, communication, and interpretation expertise to support Parliamentary Guides and visitors across Parliament’s service locations.

📌 Parliamentary Guide Supervisor (Ottawa)
🏢 Library of Parliament / Bibliothèque du Parlement
📍 Ottawa