Business operations leadership meets commercial design at Ware Malcomb, where you will support office leaders and project delivery. Apply business management expertise across staffing and financial operations.

As Business Operations Manager, you will partner with office and studio leadership to support practice growth and operational excellence. Your work spans team management, staffing, project delivery, and business operations. You will coordinate with multidisciplinary teams while helping maintain an engaged, high-performing workplace across the office and firm.

Key Responsibilities:

- Assess operations using office financials, project portfolios, and practice fundamentals
- Develop organizational charts and staffing road maps with leaders
- Review proposals, pursuits, forecasts, and achievable project scopes




- Monitor billing drafts against forecasts before accounting submission
- Conduct weekly meetings covering forecasts, QA/QC, resources, and receivables

Requirements:

- Preferred bachelor’s degree in architecture, interior design, or civil engineering
- Eight years of practice experience
- Two years of project management experience leading successful project teams
- Equivalent business operations experience may be considered
- Excellent communication skills

Bring business operations, staffing, forecasting, and project management expertise to Ware Malcomb’s commercial design practice.

📌 Business Operations Manager Design Firm (Toronto)
🏢 Ware Malcomb
📍 Toronto