With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas. We are looking for a Branch Administrator to join our Admin team in Sudbury. The Branch Administrator is responsible for working closely with the Branch Manager to ensure daily operations and administrative duties are taken care of in order to assure repeat business. Prepare and distribute daily and monthly key performance indicators as needed to meet our goals. Process parts orders for internal shop and field needs; for customer satisfaction. Generate purchase orders for branch and service department needs; to be able to invoice customers. Enter timecards for service technicians on a daily basis to enter their

working hours
onto payroll. Enter work order comments into the computer to track information on the work done by the technicians on the machines. Open work orders and dispatch service calls in the absence of the service administrator and work orders are then used to generate invoices and answer service calls to satisfy customers. Track and submit payroll for hourly employees. Filing of all branches, including work orders and packing slips; Timely processing of parts and service credits in order to keep current.



Answer phone calls with a high level of customer service to assist customers with our services. Enter weekly, monthly and quarterly statements into the system to follow up with customers and update branch managers and regional service managers. Cover overflow of parts on the phone and at the counter for proper management. Document and maintain branch policies and procedures to set it up in order for employees to Prepare and distribute shipments to customers as needed to better meet their needs. Documentation of safety meetings and workplace inspections to ensure that safety procedures Knowledge with heavy equipment EDUCATION/TRAINING: ~ Post-secondary education or Similar work experience. It is our expectation that all Nors Employees will conduct their work in a safe manner, abide by all Nors safety policies and report all hazardous conditions and unsafe work procedures. In addition, Nors employees will be required to report any and all incidences/accidents/near misses according to company policies Nors is an Equal Chance Employer committed to diversity and inclusion in the workplace. Nors will accommodate people with disabilities during the recruitment and assessment processes. If accommodation is requested, Nors will consult with the applicant and arrange for the provision of suitable accommodation that considers the applicant’s needs. #

📌 Branch Office Administrator (Greater Sudbury)
🏢 Grupo NORS
📍 Greater Sudbury