We are seeking an IT/IM Director Reporting to the Executive Director, the IT/IM (Information Technology/Information Management) Director provides leadership for the organization’s core information management and technology operations, including infrastructure, cloud platforms, cybersecurity, end-user support, and vendor-managed services. The IT/IM Director works with the organization’s IT/IM service partners to deliver responsive services, resilient operations, effective risk mitigation, and continuous improvement at all locations. This position supports the evolution of IT Infrastructure at VHA Health & Home Support and offers a competitive hiring range of $115,000
- $140,000. As part of the total compensation package for this role,

we offer
a comprehensive benefits package as well as a Group RRSP that transitions to an employersponsored Pension Plan. IT/IM Director Immediate Supervisor/accountability: Advancing compassionate, safe community-based health care
- people live with independence and dignity Client-centred care – respect needs and preferences Safety – manage risks effectively so people enjoy their best possible health Accessibility – respond to diversity Quality – improve outcomes and the quality of the care experience for clients and caregivers Reporting to the Executive Director, the IT/IM Director is a strategic thinker and hands-on leader who strengthens the technology and data environment of VHA and its subsidiary entities as they evolve to meet growing operational, programmatic and reporting needs. Specifically, the IT/IM Director is responsible for developing, delivering, and enhancing business-driven IT/IM services including Information Technology, Information Management, IT/IM Strategy, Support Services,



and related project/portfolio management that support the organizations’ goals and strategies. This position ensures that technology and data practices effectively support the organization’s mission and long-term strategic goals. The incumbent will lead IT operations, explore hardware/software options for growth and efficiency, guide data governance, and promote a culture of data informed decision-making across the organization. Work positively, according to our Values, to help the organization fulfill our Mission. # Comply with and fulfill VHA obligations, policies and procedures, including Occupational Health & Safety. # Carry out all duties in accordance with company policies. we define our 'customers' as clients/caregivers and employees. This role provides exceptional attention to customer satisfaction in the following areas: Information Technology IT Compliance, Budget, Operations, Procurement, and Service Management Ensure compliance with internal and external regulations regarding IT/IM procurement, security/privacy, and support organizational compliance as applicable outside of IT/IM Work with the management team to develop and manage an annual IT budget that adheres to ministerial guidelines for the organization Develop and implement strategies to improve the function and value of IT at VHA and its subsidiary corporations Develop risk reduction strategies that anticipate and balance the needs of the organization and the external threat landscape. Lead/coordinate the response to urgent situations (for example, security incidents & threats) Ensure IT-related vendor/supplier relationships are managed for risk and compliance Support and manage IT/IM issues, including but not limited to: Voicemail, phone (landlines and cell phones), hand/face scanners database management, including client/staff access (‘portal’ access) Software (ie M365, GoldCare, interRAI & related, OCEAN, CareDove, etc) website structure, including staff access for information (‘portal’ access) computers, laptops and related ophotocopiers and related office equipment photo identification software, inventory, data management Work with IT Service Providers (including Ontario Health) for support/troubleshooting Ensure IT/IM related training including security training is delivered to VHA and its subsidiary corporations Work with IT Service Providers to develop and maintain procurement and asset management plans Identify software and hardware gaps and collaborate with vendors and external consultants to define solutions Ensure the collection, cleaning, re-purposing/disposal of hardware including archiving and/or destruction is completed in compliance with legislation, regulations and best practices. Advise where software, hardware, and broader IT system changes are recommended to provide greater value and/or ensure continued fit Lead/coordinate with IT Service Providers and other stakeholders to implement and monitor current systems and system changes Manage the integrity and compatibility between systems with a goal of increased integration and automation for data-driven business processes Information Management Information & Data Governance Iden

📌 Information Technology/Information Management (Quebec)
🏢 VHA Health & Home Support
📍 Quebec