Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Research and resolve customer problems, acting as the customer liaison between other departments when necessary. Track and monitor customer orders, ensuring timely follow-up and resolution of issues. Prepare, maintain, and analyze reports using Microsoft Excel and other internal systems. Provide proactive updates and support to ensure a positive customer experience. Solid interpersonal skills that allow one to work effectively in a diverse working environment ~ Able to effectively communicate both verbally and in writing ~ Computer literate, including effective working skills of MS Word, Excel, and e-mail #As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.



Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the chance to thrive. Wesco International, Inc., Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. This posting is for a current, active vacancy intended for immediate hire. #

📌 Logistics Account Representatives (Richmond)
🏢 WESCO
📍 Richmond