24 Oct
|
Dilawri Group of Companies
|
Langley
24 Oct
Dilawri Group of Companies
Langley
If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed. Founded in 1985, Dilawri is Canada’s largest automotivegroup and one of Canada’s Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities.
Through the Dilawri Foundation , weare also committed to making a meaningful impact in the communities weserve. Mercedes-Benz Langley is looking for a General Manager to play a key leadership role in overseeing the operational and strategic performance of the dealership. This position reports directly to the RegionalGeneral Manager and is responsible for driving sales performance, ensuringoperational excellence, and fostering a high ‑ performing and customer ‑ centricteam culture. The General Manager provides direction to Sales Managers andsales teams, ensures adherence to corporate policies and processes, andcontributes to dealership profitability through effective leadership,forecasting, and performance management. Guide sales managers and sales teams in settinglong
- and short-term performance objectives. Direct Sales Managers in establishing sales andgross profit goals for new vehicle sales teams.
Assist the Regional General Manager inforecasting controllable expenses for both Variable and Fixed Operations. Ensure sales managers understand andconsistently enforce dealership policies, processes, and procedures. Review quarterly performance reports with salesmanagers to assess gross profit results for new vehicle salespeople. Support the development and implementation ofimprovement programs to help the sales department meet strategic objectives. Conduct daily and/or weekly sales trainingmeetings as directed by the Regional General Manager. Oversee dealership image initiatives and ensurebrand standards are consistently upheld. Ensure a high level of product knowledge ismaintained across the sales department. Review and monitor the management of incomingsales calls and customer inquiries. Assist sales staff in closing deals whennecessary. Maintain accurate records of showroom floortraffic. Serve as the primary liaison with factoryrepresentatives and manufacturer partners. Minimum of 5 years of experience as a GeneralManager within an automotive dealership. Proven leadership and management skills with the ability to inspire, coach, and develop high ‑ performing teams. Robust customer service mindset with the abilityto resolve customer concerns promptly and professionally. Excellent communication skills with the abilityto collaborate effectively with customers, team members, and senior leadership. Experience working with automotive retail toolsincluding 180 and ADP. In addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include: Job-specificcoaching & training programs
📌 General Manager Mercedes-Benz Langley Langley, BC
🏢 Dilawri Group of Companies
📍 Langley