Application Core Services (AppCore) partners closely with our Cloud, Enterprise, and Grafana teams to deliver reliable internal and customer-facing systems that power critical parts of the Grafana business. com platform to create custom solutions and integrations across the many systems that support a modern software company The team owns key domain areas that help keep both our customer workflows and internal business processes running smoothly. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions com state, Hosted Grafana, and actual customer stack configuration com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions Partner with Product, Hosted Grafana, Infrastructure,



Support, and adjacent AppCore squads on customer-impacting stack lifecycle work Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations You will help own the production behavior of the systems you build. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain Writing efficient, readable, and easy to maintain code Coordinating with product and UX when needed Responding to customer requests and feedback When ready, participating in our follow-the-sun OnCall rotation Participating in team decisions, such as roadmap planning and prioritization Vacation: Balance is key.



Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India Retirement planning: We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space Global Employee Assistance Program: Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders We are seeking a Staff Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana CloudYou should be adept at breaking down complex systems work into safe, iterative increments while

📌 Staff Backend Engineer (Winnipeg)
🏢 Grafana Labs
📍 Winnipeg