Part-time / Full time; Various shifts available / week or weekend / from 8 a.m. Florence Nightingale (1820–1910), known as "the lady with the lamp," was a British nurse, social reformer and statistician, best known as the founder of modern nursing — her courage, boldness and professionalism inspired us to name our organization after her. Solid foundation in customer care Deep understanding of the unique dynamics within healthcare A proven track record in managing patient interactions, appointment scheduling, and handling inquiries with empathy and efficiency Handling emails, phone calls Data entry into our various cloud-based platforms:
appointment scheduling system and electronic medical record system Preparing quotes for blood testing and communicating with clients regarding quotes Present online (on Teams/Slack) to meet various team and client needs during clinic hours Our patients are clients
- as our services are private, patients choose us because our services stand out, so you will help us stand out by: Fluency in French and English, oral and written Strong technical skills in the use of cloud-based platforms (with regards to data entry) Ensure the delivery of quality and quantity of service Experience with electronic medical records (EMR) technology (an asset) Experience in customer service in a medical environment (private sector an asset) #