We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This commitment to human-first innovation is what brings us together and propels us forward. At MERGE, we strive to create a superior work experience where talented and ambitious people grow. Creatively-trained problem solvers, strategic writers, creative thinkers — Strategists are responsible for research design, execution, analysis and deliverables for all projects. They develop and optimize research processes, identify and curate research tools and always seek ways to enhance our offerings. As our Senior Qualitative Insight Director, you will… Consistently and effectively executes projects, often as the Coach (training teammates) or as a solo Strategist. They are able to make 99% of decisions related to design, execution, analysis and deliverables on their projects. The Senior Qualitative Insight Director ensures Merge delivers success on the current project as well as builds a deep, sustaining relationship with the client. They mentor strategists, helping them move from research to strategy. They innovate the research processes and trains others on frameworks, constructs, tools, and approaches to deepen Merge’s strategic expertise. Projects: Accountable for ensuring all aspects of the project are delivered on time and against client objectives. Consistently thinks proactively throughout the project to anticipate and quickly address changes to approach, design, objectives, etc. Thoughtfully crafts questionnaires / discussion guides with appropriate techniques and activities, and structures of questions that better address objectives and fit with participant type. Effectively moderates 1:1 and group interviews and online engagements (Communities, Remesh, etc.), Writes succinctly, to the audience, with clarity, conviction, and tension as well as polish and professionalism.



Commands a confident, captivating, respectful, agile, consultative presence when engaging with the client. Develops rapport and builds empathy for and with the client, leading to long-term relationships. Identifies opportunities for client specific value-adds and thought leadership pieces that can further strengthen relationships and help differentiate Merge from other vendor partners. Proactively addresses issues or opportunities in their business, including further research or strategy work. Stays calm and collected even with difficult clients, and helps the team do the same. Serves as a subject matter expert and role model for the team. conferences, recent business presentations or networking events). 7+ years experience moderating and delivering excellent client deliverables in a market research or agency setting. ~ Willingness to travel and be flexible in scheduling to accommodate project needs ~ Adhere with all Merge and client required training and guidelines for market research and healthcare industry regulations and laws. Specifically (but not limited to) Pharmacovigilance (PV) and Healthcare Providers (HCPs) processes and reporting, Ethics, Confidentiality, Data Privacy / Security and Harassment. #At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE is proud to invest in benefits that includemeaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be #

📌 Sr. Qualitative Insight Director (Picton)
🏢 Merge
📍 Picton