The Director, Canada Risk Oversight, is responsible for providing independent second-line risk oversight and effective challenge to the Group Benefits business. Reporting to Canada Segment Risk, the role works closely with business and operational partners to identify, assess, monitor, and mitigate risk while supporting a strong and sustainable control environment. The successful candidate will provide oversight across a broad range of risk management activities, including risk and control assessments, issue management, change risk, third-party risk, operational resilience, regulatory initiatives, and emerging risk assessments. This role offers the opportunity to work at the intersection of strategy, operations, and risk, influencing outcomes across one of Manulife's largest and most complex businesses. Provide independent risk oversight and effective challenge to business and operational partners across the Group Benefits organization. Assess and monitor operational, regulatory, strategic, and emerging risks and their potential impact on the business. Support and oversee key risk management programs, including risk and control self-assessments (RCSAs), issue and corrective action management, change risk, third-party risk, operational resilience, and critical operations. Review and challenge risk assessments, control environments, and mitigation strategies to ensure risks are appropriately identified and managed. Analyze risk trends, themes, and emerging issues and communicate insights to senior leaders and governance committees. Partner with first-line stakeholders to strengthen risk management practices and improve control effectiveness. Support regulatory reviews, audits, investigations, and other governance activities as required. Contribute to the ongoing evolution of risk management frameworks, methodologies, and reporting across Canada Segment Risk. 8-10+ years of experience in risk management,



audit, compliance, operations, or the insurance industry. Bachelor's degree in Business, Finance, Risk Management, Accounting, or a related discipline. Robust knowledge of Group Benefits products, operations, claims, underwriting, plan administration, and associated risks. Demonstrated understanding of operational risk management frameworks, governance practices, and control environments. Excellent written and verbal communication skills, including experience preparing materials for senior management and governance committees. Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Qué. Direct experience within Group Benefits, Group Insurance, Disability, Health & Dental, Plan Sponsor Services, or Claims Operations. Professional designation such as CPA, CIA, CRMA, CRM, or equivalent. Knowledge of regulatory expectations related to operational risk, third-party risk, operational resilience, and risk governance. Experience supporting large-scale business transformations, strategic initiatives, or regulatory change programs. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. Giới thiệu về Manulife và John Hancock Manulife là Nhà sử dụng lao động không phân biệt đối xử Chúng ta cố gắng thu hút,



phát triển và duy trì lực lượng lao động đa dạng tương tự như những khách hàng mà chúng ta phục vụ, đồng thời thúc đẩy một môi trường làm việc hòa nhập, đề cao thế mạnh của từng nền văn hóa và cá nhân. Chúng ta cam kết tuyển dụng, duy trì, thăng tiến và trả lương một cách công bằng. Đồng thời, chúng ta quản lý tất cả các hoạt động và chương trình của mình mà không phân biệt đối xử dựa trên chủng tộc, dòng họ, xuất thân, màu da, nguồn gốc dân tộc, quyền công dân, tôn giáo hoặc tín ngưỡng tôn giáo, đức tin, giới tính (bao gồm phụ nữ mang thai và các tình trạng liên quan đến mang thai), xu hướng tính dục, đặc điểm di truyền, tình trạng cựu chiến binh, bản dạng giới, biểu hiện giới, tuổi tác, tình trạng hôn nhân, tình trạng gia đình, khuyết tật hoặc bất kỳ căn cứ nào khác được pháp luật hiện hành bảo vệ. 108,000.00 CAD
- $158,000.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short
- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share own

📌 HEAD OF RISK (Halifax Regional Municipality)
🏢 Manulife
📍 Halifax Regional Municipality