About Four Seasons: Four Seasons is powered by our people. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world—class employee experience and company culture. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. Director, People & Culture, Workday Transformation Product Manager The Director, People & Culture, Workday Transformation Product Manager will lead the modernization of our global People & Culture Workday experience, with accountability for aligning process design, governance, adoption and continuous improvement of the Workday platform across the P&C; organization. This role serves as the Workday Product Manager for the Global P&C; organization, with a focused mandate to redesign business processes across the Onboarding, Performance Management, Talent Acquisition, Employee Life Cycle and Benefits & Compensation verticals in partnership with the relevant P&C; functional leaders and Technology partners. The Director will help define business requirements, document future‑state processes, coordinate user testing and adoption readiness,



and ensure progress against the product roadmap. The role will establish and manage centralized P&C; governance for Workday process enhancements and partner closely with Technology, which owns platform configuration and technical delivery, to ensure Workday supports scalable, intuitive and globally consistent P&C; processes. Workday Product Management Serve as the Product Manager for Workday, accountable for ensuring progress against execution of the P&C; Workday innovation roadmap, partnering with the P&C; Leadership team to ensure the transformation approach provides the greatest impact to improve data integrity and operational efficiency. Partner with Technology (TID), the platform owner, to drive the transformation of our Workday technology tool in line with new global processes, ensuring stability, scalability, and user adoption. Translate operational and business needs from P&C; COEs and P&C; Business Partners into explicit business requirements, process maps, acceptance criteria and digital workflows, factoring in integration requirements. Partner closely with the Finance team to develop business requirements and workflows to support end-to-end data accuracy, reporting integrity and seamless integrations to payroll and other critical platforms. Establish and manage Workday platform governance, including intake, prioritization, sequencing, approval and decision forums for P&C; enhancement requests.



Partner with Technology (TID) to synchronize system development with process transformation while taking advantage of Workday platform capabilities. Collaborate with P&C; COEs (Talent Acquisition, Talent Management, Total Rewards) to ensure process alignment and system enablement. Work closely with P&C; Business Partners to ensure that operational changes meet real‑world needs in both corporate and property settings. Partner with relevant subject matter experts to develop training, change management and adoption plans that support successful execution and sustained use of new processes. Bachelor's degree required. Extensive, hands‑on Workday experience as Product Manager across multiple Workday modules (Core HCM, Recruiting, Performance, Talent, Compensation & Benefits). Hands‑on experience with complex Workday configuration and integration execution. Hands‑on experience designing a human capital reporting and analytics capability leveraging Workday's functionality. Proven success in driving Workday transformation at significant scale aligned with process redesign and change adoption. Experience operating across corporate and field environments in complex, multi‑region structures (hospitality, retail, or service industries preferred). Strong project leadership skills, with the ability to lead complex technology‑enabled transformation work through strong planning, execution and stakeholder engagement. Effectively manages change by influencing adoption, minimizing disruption and ensuring successful embedment. Exceptional communication and influencing skills with senior leadership. 160,000 – $180,000 CAD + additional rewards as part of the total compensation package. This role will be a Hy

📌 Director, People (Toronto)
🏢 Four Seasons Hotels and Resorts
📍 Toronto