Instructional Support CoordinatorApply: Waterloo, Ontario, Canada: Full time: Posted Today: 2026-02992At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. The University is a welcoming workplace for those of all abilities, interests, and expertise. Job Requisition ID:2026-02992Time Type:Full timeEmployee Group:StaffJob Category:Academic Delivery SupportEmployment Type:PermanentDepartment:Faculty of Mathematics
- Undergraduate Office
- Projects and Instructional SupportHiring Range:$80,248.28
- $100,310.35Posting Information:This posting is for an existing vacancy.
The internal posting deadline for this position is October 16, 2026 at 11:59PM There is a qualified internal in the role.
The Instructional Support Coordinator
- MATH (ISC
- M) acts as a central point of contact for the administrative duties of such courses while at the same time providing continuity from one term to the next. Administrative support includes: advice to instructors regarding course specific practice and university/faculty policies and procedures; managing graduate teaching assistants (TAs), undergraduate markers and co-op students; Key AccountabilitiesTeaching* Develop their teaching skills and maintain currency with research into teaching and learning
* Teach up to three sections per year
* Prepare instructional material according to guidelines set out by curricular committees or the teaching team
* Assist with the creation of marking schemes and solution sets for assignments and tests
* Facilitate development of assessment material when called upon
* Provide feedback on changes to course materials based on prior offerings of the course and information from studentsPersonnel ManagementThe ISC




- M will manage graduate teaching assistants (TAs), undergraduate markers and co-op students including, but not necessarily limited to the following activities:
* Provide day-to-day support and supervision of personnel
* Provide educational software and course specific training
* Evaluate the performance of TAs, undergraduate markers and co-op students
* Supervise and evaluate co-op work term reports
* Provide feedback on initial employee budgets
* Allocate employees for proctoring midterms and final examinations
* Manage interpersonal issues arising from the conduct of TAs, undergraduate markers and co-op students and involve other stakeholders as appropriateTechnology and Online Pedagogy* Maintain familiarity with the various technologies commonly used in core and service teaching including, but not limited to, + LEARN + Odyssey + Crowdmark + Mobius + iClickers + Akindi
* Oversee setup, first level trouble shooting and access to training for all course personnel to any of the needed technologies
* Provide advice to the teaching team based on current scholarship in teaching and learningCourse Support: InstructorsThe ISC
- M will provide support services to course instructors including, but not limited to, the following:
* Onboard current instructors
* Communicate course expectations based on prior offerings to the teaching team




* Maintain an archive of course material and provide suitable documents upon request
* Draft and post administrative documents such as course outlines, course timetables, and agenda of teaching team meetings
* Arrange for textbook orders, the posting of course notes or the posting of previously prepared digital assets as needed ensuring that related deadlines are met
* Maintain the course web site in the University’s designated learning management system (LMS)
* Document and report academic integrity violations
* Provide periodic updates about student progress (grades, feedback)
* Provide knowledge and interpretation of university/faculty policies and proceduresCourse Support: Students* Respond to student enquiries related to + course administration, + requests for exceptions, + requests for regrading, + midterm and final examination conflicts, + the AccessAbility Office, and + academic content beyond the skill of the TAs.
* Direct students to the campus’ various support services including, but not limited to, advisors, counsellors, the police and WUSA
* Investigate complaints regarding the failure of learning technologies used in the courseCourse Support: AssessmentThe Instructor/Coordinator will manage assessment activities including, but not limited to, the following:
* Consult with the instructional team to decide the types of assessments to be used and who is to supply the required content for each assessment
* Ensure that the deadlines are met for the creation of the assessments
* Delegate the marking tasks of each assessment (in consultation with the instructional team)
* Distribute assignments to students and solution sets and marking schemes for assignments and exams to markers
* Organize and/or supervise the printing and marking of assignments w

📌 Instructional Support Coordinator (Ontario)
🏢 Waterloo International
📍 Ontario