Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in real estate, financial services, government, utilities, and legal markets. To learn more about who we are visit our website: Teranet is currently looking for a Senior Application Support Specialist to support our Registry and Commercial solutions business. You will manage production environment incidents, service requests, problem management and root cause analysis. The successful candidate will quickly learn the details of complex systems and will troubleshoot, document, resolve problems, implement technical enhancements and maintenance repairs corresponding to business requirements and design modifications. Occasional overtime will be required for off hour on call production support. Reason for Vacancy: Replacement Ensure system availability to critical application and database servers through Incident and Problem investigation, root cause analysis and resolution Prepare and maintain technical documentation for application support Create and maintain application support scripts such as Startup/shutdown scripts etc. Manage production system change requests for patching and monitoring changes etc.



Perform basic application testing for post promotion infrastructure changes Implementation and support of updated software applications in a production environment Manage and coordinate at a local and international level where required Provide technical support to teams within the organization, and to external clients when required You have a Bachelor’s Degree or Diploma in Computer Science, Engineering, or a related discipline You have minimum of 6 years’ experience in production support You have an understanding and experience of ITIL and ITSM foundation frameworks You have experience with Azure, Oracle, PostgresSQL, ServiceNow, SolarWinds, ELK, AppDynamics, Control-M tools is desired We believe in being upfront about pay and helping you make informed decisions about your career. 132,000 CAD , Employer Matching Retirement Savings Plan Maternity, Parental and/or Adoption Leave Top-Up Programs Corporate Discounts & GoodLife Group Rate Membership Employee Assistance Program – for you and your loved ones Artificial Intelligence (AI) tools help us review applications and identify robust matches—but the real decisions? AI may support us, but it’s human connection that drives every hire. At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve.

📌 Senior Support Specialist (Toronto)
🏢 Teranet
📍 Toronto