Nicoya is seeking a customer success advocate to drive our customer success processes in a fast-growing biotech environment. You will educate customers, build relationships, and help scientists optimize SPR-based workflows, ensuring customers realize value from our platforms. The ideal candidate has 1+ years in a technical CS role, robust communication, and a willingness to travel internationally. A Master’s degree in science (biochem preferred) is required, and experience with SPR or related #J-18808-Ljbffr