We’re building a relationship-oriented bank for the modern world. As the Director, Infrastructure Management, you’ll own CIBC’s secure file transfer platforms and services, ensuring they’re resilient, well-governed, and positioned to meet evolving business needs. You’ll partner with technology and business stakeholders to set strategy, manage risk, and drive strong operational discipline. Details on your work arrangement (proportion of on-site and work from home) will be discussed at the time of your interview. Establish platform direction, roadmap, and modernization strategy for Secure File Transfer, aligning to enterprise security, resiliency, and scalability expectations. Oversee service operations, ensuring consistent execution of incident, problem, and change processes, including root-cause analysis and sustained corrective actions. Lead project delivery for secure file transfer enhancements and modernization, managing scope, timelines, dependencies, and stakeholder expectations. Budget, vendor & resource management
- Own budget planning and forecasting, manage vendor relationships and contract performance, and plan capacity to meet service levels and delivery commitments. Risk, controls & governance
- Ensure strong governance across operational controls, security requirements,



audit readiness, and documented standards for secure file transfer services. experience with Axway (or similar secure file transfer platforms) is an asset. You demonstrate effective people management skills, supporting team development and creating an inclusive, collaborative environment. You can balance day-to-day operational needs with longer-term strategic planning, contributing to the team’s direction and growth. You find meaning in relationships and surround yourself with a diverse network of partners. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process.

📌 Director, Infrastructure Management (Toronto)
🏢 CIBC
📍 Toronto