The Global Product Owner, Observability is accountable for defining, owning, and executing the enterprise observability strategy for the bank. Operating with enterprise influence, this role provides strategic direction and dotted-line leadership to three horizontal capability teams—Enterprise Monitoring Tools, Application Performance Monitoring (APM), and Site Reliability Engineering (SRE)—ensuring their priorities, investments, and execution are aligned to the enterprise roadmap. The role regularly engages with senior and executive leadership, translating complex technical concepts into explicit business outcomes, progress updates, and value realization. Define, maintain, and evolve the bank-wide observability vision, strategy, and multi-year roadmap spanning infrastructure, platforms, applications, and digital services. Ensure observability capabilities extend to AI-enabled systems, providing visibility into model behavior, performance, and operational health as part of the broader observability strategy. Provide dotted-line accountability and strategic direction for Enterprise Monitoring Tools, APM, and SRE teams. Drive horizontal alignment across engineering, operations, architecture, data, and platform teams in a federated environment. Ensure observability metrics include appropriate coverage for AI-enabled services, such as model stability, drift indicators, and operational risk signals where applicable. Monitor and measure progress against the roadmap, including adoption, benefits realization, risk reduction, and cost efficiency. Prepare and present clear, outcome-focused updates to executive-level audiences, translating technical signals into business and risk-focused insights. Optimize observability platform efficiency, performance,



and cost across multiple vendors. Advance self-healing and auto-remediation capabilities using actionable telemetry, automation, and policy-driven responses across platforms and services. Drive the long-term progression toward NoOps-aligned operating models, where observability, automation, and governance enable safe, scalable, and repeatable operations. Ensure observability capabilities support governance, security, and risk management, including traceability, logging, and auditability. Establish observability requirements for AI-enabled systems to support explainability, accountability, and model risk management. Partner with security, risk, data, and architecture teams to ensure compliance with enterprise security, privacy, and regulatory standards. Senior-level experience owning enterprise-scale technology platforms or products. Deep hands-on experience with Dynatrace, including APM, infrastructure monitoring, and advanced observability use cases. Strong experience with cloud-native observability tooling in Azure and AWS environments. Strong executive-level communication skills, with experience presenting to senior leadership forums. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives,



discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one
- for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. Accommodations are available on request for candidates taking part in all aspects of the selection process. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good. We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows. #

📌 Product Owner Monitoring F/H (Toronto)
🏢 BMO
📍 Toronto