Job Description

Job Description

About Motion Concepts and Invacare Motion Concepts and Invacare are recognized leaders in mobility, seating, and complex rehabilitation solutions designed to improve independence, function, comfort, and quality of life for individuals with mobility challenges. Our portfolio includes advanced power mobility solutions, Motion Concepts power positioning systems, Invacare mobility products, and Matrx seating and positioning solutions. We work closely with rehabilitation professionals, mobility equipment providers, clinicians, and other healthcare partners to develop solutions for a wide range of client needs. We are looking for an experienced, relationship-driven Territory Business Manager – Seating & Mobility to lead and grow our business within the assigned territory.

Position Summary

The Territory Business Manager is responsible for the overall sales growth, market development, customer relationships, and strategic management of the assigned territory. This is a field-based role requiring a strong combination of business development, consultative selling, clinical aptitude, technical product knowledge, relationship management, and territory planning . The successful candidate will build strong partnerships with rehabilitation equipment providers, seating and mobility specialists, occupational and physical therapists, rehabilitation facilities, clinics, hospitals, long-term care organizations, and other industry stakeholders. The Territory Business Manager will serve as a trusted resource to customers by helping them understand and confidently utilize Motion Concepts and Invacare mobility, seating, and positioning solutions.

Key Responsibilities





Territory Growth & Business Development Develop and execute an annual territory business plan designed to achieve or exceed sales, revenue, and market-share objectives. Manage the territory as a business, identifying growth opportunities, market gaps, competitive threats, and high-potential accounts. Grow existing customer accounts while actively identifying and developing new business opportunities. Establish account-specific strategies for key customers and high-potential markets.

Develop and maintain an effective customer call cycle and territory coverage plan. Monitor territory performance, product mix, sales trends, customer activity, and competitive activity. Maintain an accurate sales pipeline and provide regular sales forecasts and territory updates. Take ownership of territory results and proactively develop corrective actions where performance is below expectations.

Customer & Dealer Relationship Management Develop strong, long-term relationships with mobility equipment dealers, rehabilitation technology suppliers, seating and mobility specialists, clinicians, and other key stakeholders. Serve as the primary commercial contact for customers within the assigned territory. Understand each customer's business, challenges, clinical requirements, competitive environment, and growth opportunities.

Work collaboratively with dealer sales representatives and clinical teams to expand product adoption and develop the business.



Maintain regular contact with key accounts and ensure customers receive timely and skilled support. Market Development & Education Build awareness and preference for Motion Concepts, Invacare, and Matrx products throughout the territory.

Develop relationships with occupational therapists, physical therapists, rehabilitation programs, hospitals, clinics, long-term care facilities, educational institutions, and other referral sources. Identify opportunities for clinical education and coordinate educational programs with internal clinical and education resources. Represent the company at conferences, trade shows, dealer events, educational programs, and industry meetings.

Identify emerging market trends, competitor initiatives, customer needs, and new product opportunities and communicate market intelligence internally. Cross-Functional Collaboration Work closely with Customer Service, Technical Support, Clinical Education, Marketing, Operations, Product Management, and other internal teams to provide an excellent customer experience. Communicate customer feedback, competitive intelligence, product issues, and market opportunities to appropriate internal stakeholders.

Assist with product launches and territory-specific marketing initiatives. Ensure commitments made to customers are appropriately communicated and followed through internally. Support resolution of customer concerns professionally and with a strong sense of ownership. Sales Administration & Accountability Maintain accurate customer, opportunity, activity, and pipeline information within the company's CRM system. Prepare territory forecasts, account plans, call reports, expense reports, and other required sales documentation.

Manage travel and territory expenses responsibly an

📌 Territory Business Manager (Vancouver)
🏢 Motion Concepts
📍 Vancouver