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At Coast Capital, we’re not dreaming about a better future, we’re building one.

Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years. We believe that every Canadian deserves a financial partner who actually cares how things turn out and driven by our social purpose, we look at everything we do through the lens of how we can help our members, employees, and communities. We’re deeply committed to making our financial cooperative a excellent place to work—Coast Capital is a platinum member of Canada’s Best Managed Companies and one of Canada’s Most Admired Corporate Cultures.

Assistant Manager, Member Services - Aulds Rd Branch (Nanaimo)

Sep 25, 2026

Location(s): Aulds Road Branch

Job Type: Full TimeRegular

myWork Program: Office

Starting Salary Range: $73,800.00-$92,300.00

- Enhanced Criminal Record Check
- Credit Check
- Identity Verification
- References

What’s the job?

Are you ready to lead a team of all-stars? We’re looking for an outstanding leader to fulfill a diverse role in which change is the norm. As the Assistant Manager, Member Services,



you’ll use your many skills to lead a team of Member Service Representatives in providing Coast Capital’s style of simple financial help to our customers.

What you will do every day :

- Work with theManager, Member Services, to seamlessly coordinate the needs of the branch and achieve the team’s goals.
- Exceeding your customer’s expectations with their banking needs.
- Coach your team of Member Service Representativesin developing their sales skills, building effective relationships and embracing our purpose, mission, values, brand and business practices.
- Celebrate your team’s successes; whether it be achieving a sales target or helping a team member grow their career within Coast Capital.
- Exemplify our “How can we help you?” brand while achieving sales, growth and profitability across each area of our business.
- Using your bean-counting skills to ensure efficient cash management and to oversee all security related matters in keeping with Coast Capital’s standards.
- Create a high-performing team by selecting, engaging, developing and retaining star performers.

Who are we looking for?

- We are looking for leaders who understand the importance of “leading from the front” where you bring business strategy to life, shifting the words on a page to an engaging call to action.
- You’ve proven your success in a similar position leading front-line employees for a minimum of four years in a

📌 Assistant Manager, Member Services (Nanaimo)
🏢 Coast Capital Savings
📍 Nanaimo