Take charge of daily operations at JAG Hotel in St. John's as the Hotel Operations Manager. This agile leadership role requires a focus on guest experiences and effective team management.
Reporting directly to the General Manager, you will be responsible for ensuring that all hotel departments—ranging from Guest Services to Food & Beverage—deliver outstanding service. Your hands-on approach will drive performance, compliance, and operational efficiencies through strategic collaboration with the team.
Key Responsibilities:
• Direct daily operations across all hotel areas
• Maintain and exceed established hotel service standards
• Lead and develop managers and staff for optimal performance
• Partner with HR on recruitment and employee development
• Use guest feedback to enhance service delivery
Requirements:
• Proven management experience in hospitality
• Strong background in hotel operations
• Leadership and coaching skills
• Experience with budgeting and financial management
• Passionate about hospitality and guest satisfaction
Lead your team to success at JAG Hotel by delivering unparalleled guest experiences.

📌 Hotel operations manager at jag (St. John's)
🏢 Steele Hotels
📍 St. John's