TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building current relationships and deepening existing customer relationships for both credit and non-credit products/services.
The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.
CUSTOMER
Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience.
Lead all aspects of relationship management for an assigned portfolio.
Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions.
Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets.
Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer.
Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors.
Develop and maintain centre of influence strategies and relationships.
Identify customer/prospect referral opportunities to internal
📌 Relationship Manager (Toronto)
🏢 TD Bank Group
📍 Toronto
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