Step into a leadership role at BDO as a Service Now Project Manager, where you will transform client service delivery models. This flexible position emphasizes collaboration and project innovation within the Service Now platform.
In this role, you'll manage complex Service Now projects, ensuring successful delivery through engagement with stakeholders and teams. Your ability to integrate service practices and technical solutions will greatly influence project outcomes, driving significant changes for clients. Partnering with various stakeholders, you'll create alignment and governance that leads to effective project advancement.
Key Responsibilities
• Lead Service Now project lifecycles including planning and execution
• Monitor project health and address risks proactively
• Coordinate across cross-functional teams for effective delivery
• Facilitate workshops and status meetings with clients
• Ensure adherence to quality standards and best practicesRequirements:
• Minimum 5 years in technology project management
• Solid understanding of Service Now ITSM and CSM
• Knowledge of delivery methodologies like Agile
• Robust presentation and communication skills
• Bachelor’s degree or equivalent experienceHarness your project management experience and expertise in Service Now to enhance client solutions with BDO.